[real-eyes] Re: t w c phone audio problems?
- From: "jose" <crunch1@xxxxxxxxx>
- To: <real-eyes@xxxxxxxxxxxxx>
- Date: Wed, 6 Apr 2011 01:53:48 -0500
well yesterday morning I got yet another visit from a twc teck. This guy has
13 years experience and sounded like he new what he was talking about.
It sounds like there might be noise getting into the line. My whole noad is
effected. the problem is that it may be intermittent, and that's real hard
to track down. They were going to get a teck with the softwhere to work on
this at 12 PM yesterday. No word yet on weather or not they fixed it. so it
sounds like they know it's a problem and it's a problem that they can't
easily fix.
replacing my modem as they customer service had said: would not fix the area
wide problem.
So the good news is I did feel like this guy listened to me and fully
understood that the problem is on there end and not mine. Lets keep our
fingers crossed and lets hope that no one ever drop s a call in an
emergency.
Jose Lopez, President
Lopez Language Services, LLC
"We Speak Your Language"
Call us anytime at 888.824.3022
----- Original Message -----
From: "Duyahn Walker" <themusicman1@xxxxxxxxx>
To: <real-eyes@xxxxxxxxxxxxx>
Sent: Tuesday, April 05, 2011 12:56 PM
Subject: [real-eyes] Re: t w c phone audio problems?
> It might not be. I raised lots of problems last year when my internet and
> cable were not working. I finally got them out here and the contractor
> replaced the cable jack. Since then, no problems unless there is a power
> outage or something.
> ----- Original Message -----
> From: "Valorie Stanard" <vstanard@xxxxxxxxx>
> To: <real-eyes@xxxxxxxxxxxxx>
> Sent: Tuesday, April 05, 2011 12:03 PM
> Subject: [real-eyes] Re: t w c phone audio problems?
>
>
>>I know this is a little late, but two years ago, I cancelled my service
>> because of the audio phone problems. I kept calling and calling, and
>> going
>> up the chain of command because they never fixed the problem. I was very
>> reluctant go go back, but did in September and so far, no problems. I'm
>> sure my file is flagged because of all the hell I raised last time!
>>
>>
>>
>>
>> -----Original Message-----
>> From: real-eyes-bounce@xxxxxxxxxxxxx
>> [mailto:real-eyes-bounce@xxxxxxxxxxxxx]
>> On Behalf Of jose
>> Sent: Monday, April 04, 2011 6:36 AM
>> To: real eyes list
>> Subject: [real-eyes] t w c phone audio problems?
>>
>> wondering if anyone using twc has been having problems. I keep loosing
>> audio both ways when in the middle of a call. I think it's a network
>> problem
>> and they don't think so unless they get more people having the same
>> problems
>> there just going to keep blowing me off. so if your having this problem
>> please call t w c there open 24-7. 358-8833 or just call 611 from your
>> twc
>> phone. also please let me know you did this so they can add it to my
>> ticket.
>>
>> thanks.
>>
>>
>>
>> Jose Lopez, President
>> Lopez Language Services, LLC
>>
>> "We Speak Your Language"
>> Call us anytime at 888.824.3022
>>
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>
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