[real-eyes] Re: t w c phone audio problems?
- From: "jose" <crunch1@xxxxxxxxx>
- To: <real-eyes@xxxxxxxxxxxxx>
- Date: Thu, 7 Apr 2011 04:28:17 -0500
I lerned a few weeks ago on one of the kc news programs that businesses like
a t and t and I am pretty shore t w c offten monoters twitter for there
names. If someone twitters that there having a problem with a t and t dsl
for example. This office reads the twit and fixes the problem with out
informing the customre. maybe we can see about geting steve from t w c to
take a look at your problem. It sucks that there having problems because
over all it's a pretty good service. I had vonage for a while and ended up
leveing do to service problems. Too bad thow because they had lots of cooll
feechers. My fave one was call transfer relece. If someone called me and
they needed to leve a message for Linda I would just transfer the call to
her cell and that was that.
If you want you can call me some time and I will get t w c on the phone and
see if there is any possability of having Steve take a look at your lines.
Maybe the teck can take a look at the area and not just your modem. I hate
geting blowen off. ttyl.
Jose Lopez, President
Lopez Language Services, LLC
"We Speak Your Language"
Call us anytime at 888.824.3022
----- Original Message -----
From: "Andrea Breier" <abreier@xxxxxxxxx>
To: <real-eyes@xxxxxxxxxxxxx>
Sent: Wednesday, April 06, 2011 12:16 PM
Subject: [real-eyes] Re: t w c phone audio problems?
> My service has been unreliable for a very long time now. I believe they
> have me marked as a trouble maker customer. One of the last, so called,
> technicians that came out to my home, "I know I am been here before." then
> he didn't even go near my modem, he just walked around outside and said
> that
> he didn't see anything that could be causing my difficulty. My phone
> makes
> these loud clunks while I am on the phone. They are so loud that the
> person
> that I am visiting with thinks that is my call waiting clicking in. Some
> time I pick up the handset to cake a call and I have to wait several
> seconds
> for the dial tone to come on, if it does even then. For a on time I
> wasn't
> able to use my call waiting. they did finally get that fixed. I basically
> do not have wifi for my iPhone either. I would switch, but I do not want
> direct tv if I choose at and t for all of my services. I don't know of
> any
> other phone and internet services for my area. Maybe Google will offer
> something new when they get to town?
> My best regards to you all,
>
> Andrea M. Breier
>
> Spread the laughter
> Share the cheer
> Let's be happy
> While we're here!
>
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> Thank you.
> ----- Original Message -----
> From: "jose" <crunch1@xxxxxxxxx>
> To: <real-eyes@xxxxxxxxxxxxx>
> Sent: Wednesday, April 06, 2011 1:53 AM
> Subject: [real-eyes] Re: t w c phone audio problems?
>
>
>> well yesterday morning I got yet another visit from a twc teck. This guy
>> has
>> 13 years experience and sounded like he new what he was talking about.
>>
>> It sounds like there might be noise getting into the line. My whole noad
>> is
>> effected. the problem is that it may be intermittent, and that's real
>> hard
>> to track down. They were going to get a teck with the softwhere to work
>> on
>> this at 12 PM yesterday. No word yet on weather or not they fixed it. so
>> it
>> sounds like they know it's a problem and it's a problem that they can't
>> easily fix.
>>
>> replacing my modem as they customer service had said: would not fix the
>> area
>> wide problem.
>>
>> So the good news is I did feel like this guy listened to me and fully
>> understood that the problem is on there end and not mine. Lets keep our
>> fingers crossed and lets hope that no one ever drop s a call in an
>> emergency.
>>
>>
>>
>> Jose Lopez, President
>> Lopez Language Services, LLC
>>
>> "We Speak Your Language"
>> Call us anytime at 888.824.3022
>>
>> ----- Original Message -----
>> From: "Duyahn Walker" <themusicman1@xxxxxxxxx>
>> To: <real-eyes@xxxxxxxxxxxxx>
>> Sent: Tuesday, April 05, 2011 12:56 PM
>> Subject: [real-eyes] Re: t w c phone audio problems?
>>
>>
>>> It might not be. I raised lots of problems last year when my internet
>>> and
>>> cable were not working. I finally got them out here and the contractor
>>> replaced the cable jack. Since then, no problems unless there is a power
>>> outage or something.
>>> ----- Original Message -----
>>> From: "Valorie Stanard" <vstanard@xxxxxxxxx>
>>> To: <real-eyes@xxxxxxxxxxxxx>
>>> Sent: Tuesday, April 05, 2011 12:03 PM
>>> Subject: [real-eyes] Re: t w c phone audio problems?
>>>
>>>
>>>>I know this is a little late, but two years ago, I cancelled my service
>>>> because of the audio phone problems. I kept calling and calling, and
>>>> going
>>>> up the chain of command because they never fixed the problem. I was
>>>> very
>>>> reluctant go go back, but did in September and so far, no problems.
>>>> I'm
>>>> sure my file is flagged because of all the hell I raised last time!
>>>>
>>>>
>>>>
>>>>
>>>> -----Original Message-----
>>>> From: real-eyes-bounce@xxxxxxxxxxxxx
>>>> [mailto:real-eyes-bounce@xxxxxxxxxxxxx]
>>>> On Behalf Of jose
>>>> Sent: Monday, April 04, 2011 6:36 AM
>>>> To: real eyes list
>>>> Subject: [real-eyes] t w c phone audio problems?
>>>>
>>>> wondering if anyone using twc has been having problems. I keep loosing
>>>> audio both ways when in the middle of a call. I think it's a network
>>>> problem
>>>> and they don't think so unless they get more people having the same
>>>> problems
>>>> there just going to keep blowing me off. so if your having this problem
>>>> please call t w c there open 24-7. 358-8833 or just call 611 from your
>>>> twc
>>>> phone. also please let me know you did this so they can add it to my
>>>> ticket.
>>>>
>>>> thanks.
>>>>
>>>>
>>>>
>>>> Jose Lopez, President
>>>> Lopez Language Services, LLC
>>>>
>>>> "We Speak Your Language"
>>>> Call us anytime at 888.824.3022
>>>>
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>>>>
>>>>
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>>>>
>>>>
>>>
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>>>
>>
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>
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