It might not be. I raised lots of problems last year when my internet and cable were not working. I finally got them out here and the contractor replaced the cable jack. Since then, no problems unless there is a power outage or something. ----- Original Message ----- From: "Valorie Stanard" <vstanard@xxxxxxxxx> To: <real-eyes@xxxxxxxxxxxxx> Sent: Tuesday, April 05, 2011 12:03 PM Subject: [real-eyes] Re: t w c phone audio problems? >I know this is a little late, but two years ago, I cancelled my service > because of the audio phone problems. I kept calling and calling, and > going > up the chain of command because they never fixed the problem. I was very > reluctant go go back, but did in September and so far, no problems. I'm > sure my file is flagged because of all the hell I raised last time! > > > > > -----Original Message----- > From: real-eyes-bounce@xxxxxxxxxxxxx > [mailto:real-eyes-bounce@xxxxxxxxxxxxx] > On Behalf Of jose > Sent: Monday, April 04, 2011 6:36 AM > To: real eyes list > Subject: [real-eyes] t w c phone audio problems? > > wondering if anyone using twc has been having problems. I keep loosing > audio both ways when in the middle of a call. I think it's a network > problem > and they don't think so unless they get more people having the same > problems > there just going to keep blowing me off. so if your having this problem > please call t w c there open 24-7. 358-8833 or just call 611 from your twc > phone. also please let me know you did this so they can add it to my > ticket. > > thanks. > > > > Jose Lopez, President > Lopez Language Services, LLC > > "We Speak Your Language" > Call us anytime at 888.824.3022 > > To subscribe or to leave the list, or to set other subscription options, > go > to www.freelists.org/list/real-eyes > > > To subscribe or to leave the list, or to set other subscription options, > go to www.freelists.org/list/real-eyes > > To subscribe or to leave the list, or to set other subscription options, go to www.freelists.org/list/real-eyes