Thanks Jim, I will try the other program and see what happens. Also forgot to mention that when I press insert numb pad 3 to see page loading it says in the midst of the other letters, words and stuff "jump.altavista.com" and I didn't know if this could help determine anything. It also shows the "make altavista my home page" link as visited, which I've never done. Weird. Suzanne This email scanned for Viruses and Spam by ZCloud.net