Hi! Okay, I looked on the hardware page in control panel. I found the category that said "other devices open, one item." When I right arrowed on it, it just took me to the next thing down on the list. which was Cano scan, so I didn't do anything with that. The only thing under the U category is "Universal Bus controllers closed." ----- Original Message ----- From: "Reginald George" <sgeorge@xxxxxxxxx> To: <real-eyes@xxxxxxxxxxxxx> Sent: Tuesday, March 04, 2008 3:02 AM Subject: [real-eyes] Re: An external drive problem. > Hi Nance, > > Okay, we need to go into the hardware page of system in control panel. > Tab > to device manager and press space. When it opens up press tab once. Then > down arrow through the list and see if any of the categories are already > expanded. That is, they say open instead of closed. Look for something > called other devices. If it is there and you right arrow and something is > inside of it press the applications key and arrow down to uninstall and > press enter. If nothing is already open and there is no other devices > category in the list down arrow to USB and right arrow on that. Uninstall > any unknown device under USB. > > Here's another thing you may want to try before doing all that if it's > practical. Plug the drive into another XP computer and see if it > recognizes > it. I believe that drive is still under warranty as well. If it has gone > bad you send it to the manufacturer and typically they can save the data. > What you did should not have killed the drive though. > > Reg > > ----- Original Message ----- > From: "Nancy VanSandt" <maxvanwon@xxxxxxxxxxxxx> > To: <real-eyes@xxxxxxxxxxxxx> > Sent: Tuesday, March 04, 2008 12:54 AM > Subject: [real-eyes] Re: An external drive problem. > > > I didn't get an error message. I didn't get anything. The result was the > same as before, it comes on but is not recognized. > ----- Original Message ----- > From: "Reginald George" <sgeorge@xxxxxxxxx> > To: <real-eyes@xxxxxxxxxxxxx> > Sent: Tuesday, March 04, 2008 12:07 AM > Subject: [real-eyes] Re: An external drive problem. > > >> Try plugging it into a different port with the drive turned on and the >> computer up. It's possible it's in device mangler as an unknown device. >> Let me know if you get an error. >> ----- Original Message ----- >> From: "Nancy VanSandt" <maxvanwon@xxxxxxxxxxxxx> >> To: <real-eyes@xxxxxxxxxxxxx> >> Sent: Monday, March 03, 2008 10:24 PM >> Subject: [real-eyes] An external drive problem. >> >> >> Hi! I got an external drive for Christmas which I have plugged in to my >> USB >> port. Everything was going fine until a couple of weeks ago when I had >> left >> it on and during the start up process on my PC, I accidentally turned it >> off. I didn't think that would matter, but now when I turn it on, it >> will >> make the usual noise telling me that it is on, but the drive letter >> itself >> does not come up in the list in My Computer. So, I can't access it. My >> Zen >> Stone player is working fine, and it shows up in My Computer when I plug >> it >> into my USB, but my other external drive is not recognized at all. It >> sure >> would be a bummer if I lost everything on there. Is there anything I can >> do >> about this? >> Nancy Van Sandt, >> Buddy and Curly's House >> Joshua24:15 >> "But as for me and my household, >> We will serve the Lord." >> To subscribe or to leave the list, or to set other subscription options, >> go >> to www.freelists.org/list/real-eyes >> >> To subscribe or to leave the list, or to set other subscription options, >> go to www.freelists.org/list/real-eyes >> >> > > To subscribe or to leave the list, or to set other subscription options, > go > to www.freelists.org/list/real-eyes > > > To subscribe or to leave the list, or to set other subscription options, > go to www.freelists.org/list/real-eyes > > To subscribe or to leave the list, or to set other subscription options, go to www.freelists.org/list/real-eyes