[real-eyes] Re: An external drive problem.
- From: "RyanWest" <ryanwest47@xxxxxxxxxxx>
- To: <real-eyes@xxxxxxxxxxxxx>
- Date: Tue, 04 Mar 2008 09:48:36 -0800
Hello Nancy,
I know this does not happen very often but maybe the cable has stopped
working. try another USB cable to see if it works.
Ryan West
----- Original Message -----
From: "Nancy VanSandt" <maxvanwon@xxxxxxxxxxxxx>
To: <real-eyes@xxxxxxxxxxxxx>
Sent: Tuesday, March 04, 2008 7:33 AM
Subject: [real-eyes] Re: An external drive problem.
> Thanks Robert! I've done pretty much all of those things already, and I'm
> going to try plugging it in to another computer and see if it recognizes
> it.
> If not, then I guess that's it.
> Nancy Van Sandt,
> Buddy and Curly's House
> Joshua24:15
> "But as for me and my household,
> We will serve the Lord."
> ----- Original Message -----
> From: "Robert Beach" <rbeach@xxxxxxxxx>
> To: <real-eyes@xxxxxxxxxxxxx>
> Sent: Tuesday, March 04, 2008 8:47 AM
> Subject: [real-eyes] Re: An external drive problem.
>
>
>> Nancy,
>>
>> I know this sounds a bit odd, but I actually had an external that the =
>> switch didn't always make contact properly. Sometimes, just turning it =
>> off and back on, while connected to the computer and the computer
>> running,
>> =
>> would get it to be recognized. I finally got to where I just left it on
>> =
>> at all times.
>>
>> Also, I've had USB devices that sometimes needed to be unplugged and =
>> plugged back in while the computer was running to get the computer to =
>> recognize them correctly. In fact, I had a USB external hard drive that
>> =
>> did this as well.
>>
>> Try it and see what happens. The key is to have the computer on and give
>> =
>> it a few seconds to recognize the device.
>>
>>
>>
>> Robert Lee Beach
>> Assistive Technology Specialist
>> Kansas City Kansas Community College
>> 7250 State Avenue
>> Kansas City, KS 66112
>> Phone: (913) 288-7671
>> Fax: (913) 288-7678
>> E-mail: rbeach@xxxxxxxxx
>>
>>>>> "Reginald George" <sgeorge@xxxxxxxxx> 3/4/2008 8:01 AM >>>
>> Sounds like your scanner isn't installed properly. You can go into
>> USB=20
>> devices and see if anything unknown is listed. Best way is to check =
>> this=20
>> drive on another computer just to make sure it's dead but, I'm starting =
>> to=20
>> lean that way.
>> ----- Original Message -----=20
>> From: "Nancy VanSandt" <maxvanwon@xxxxxxxxxxxxx>
>> To: <real-eyes@xxxxxxxxxxxxx>
>> Sent: Tuesday, March 04, 2008 7:25 AM
>> Subject: [real-eyes] Re: An external drive problem.
>>
>>
>> Hi! Okay, I looked on the hardware page in control panel. I found the
>> category that said "other devices open, one item." When I right arrowed
>> =
>> on
>> it, it just took me to the next thing down on the list. which was Cano
>> scan, so I didn't do anything with that. The only thing under the U
>> category is "Universal Bus controllers closed."
>> ----- Original Message -----=20
>> From: "Reginald George" <sgeorge@xxxxxxxxx>
>> To: <real-eyes@xxxxxxxxxxxxx>
>> Sent: Tuesday, March 04, 2008 3:02 AM
>> Subject: [real-eyes] Re: An external drive problem.
>>
>>
>>> Hi Nance,
>>>
>>> Okay, we need to go into the hardware page of system in control panel.
>>> Tab
>>> to device manager and press space. When it opens up press tab once. =
>> Then
>>> down arrow through the list and see if any of the categories are already
>>> expanded. That is, they say open instead of closed. Look for something
>>> called other devices. If it is there and you right arrow and something
>>> =
>> is
>>> inside of it press the applications key and arrow down to uninstall and
>>> press enter. If nothing is already open and there is no other devices
>>> category in the list down arrow to USB and right arrow on that. =
>> Uninstall
>>> any unknown device under USB.
>>>
>>> Here's another thing you may want to try before doing all that if it's
>>> practical. Plug the drive into another XP computer and see if it
>>> recognizes
>>> it. I believe that drive is still under warranty as well. If it has =
>> gone
>>> bad you send it to the manufacturer and typically they can save the =
>> data.
>>> What you did should not have killed the drive though.
>>>
>>> Reg
>>>
>>> ----- Original Message -----=20
>>> From: "Nancy VanSandt" <maxvanwon@xxxxxxxxxxxxx>
>>> To: <real-eyes@xxxxxxxxxxxxx>
>>> Sent: Tuesday, March 04, 2008 12:54 AM
>>> Subject: [real-eyes] Re: An external drive problem.
>>>
>>>
>>> I didn't get an error message. I didn't get anything. The result was =
>> the
>>> same as before, it comes on but is not recognized.
>>> ----- Original Message -----=20
>>> From: "Reginald George" <sgeorge@xxxxxxxxx>
>>> To: <real-eyes@xxxxxxxxxxxxx>
>>> Sent: Tuesday, March 04, 2008 12:07 AM
>>> Subject: [real-eyes] Re: An external drive problem.
>>>
>>>
>>>> Try plugging it into a different port with the drive turned on and the
>>>> computer up. It's possible it's in device mangler as an unknown =
>> device.
>>>> Let me know if you get an error.
>>>> ----- Original Message -----=20
>>>> From: "Nancy VanSandt" <maxvanwon@xxxxxxxxxxxxx>
>>>> To: <real-eyes@xxxxxxxxxxxxx>
>>>> Sent: Monday, March 03, 2008 10:24 PM
>>>> Subject: [real-eyes] An external drive problem.
>>>>
>>>>
>>>> Hi! I got an external drive for Christmas which I have plugged in to =
>> my
>>>> USB
>>>> port. Everything was going fine until a couple of weeks ago when I had
>>>> left
>>>> it on and during the start up process on my PC, I accidentally turned =
>> it
>>>> off. I didn't think that would matter, but now when I turn it on, it
>>>> will
>>>> make the usual noise telling me that it is on, but the drive letter
>>>> itself
>>>> does not come up in the list in My Computer. So, I can't access it. =
>> My
>>>> Zen
>>>> Stone player is working fine, and it shows up in My Computer when I =
>> plug
>>>> it
>>>> into my USB, but my other external drive is not recognized at all. It
>>>> sure
>>>> would be a bummer if I lost everything on there. Is there anything I =
>> can
>>>> do
>>>> about this?
>>>> Nancy Van Sandt,
>>>> Buddy and Curly's House
>>>> Joshua24:15
>>>> "But as for me and my household,
>>>> We will serve the Lord."
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> --
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> Version: 7.5.516 / Virus Database: 269.21.3/1308 - Release Date: 3/3/2008
> 10:01 AM
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