[real-eyes] Re: An external drive problem.

Hello Nancy,

I know this does not happen very often but maybe the cable has stopped 
working.  try another USB cable to see if it works.
Ryan West
----- Original Message ----- 
From: "Nancy VanSandt" <maxvanwon@xxxxxxxxxxxxx>
To: <real-eyes@xxxxxxxxxxxxx>
Sent: Tuesday, March 04, 2008 7:33 AM
Subject: [real-eyes] Re: An external drive problem.


> Thanks Robert!  I've done pretty much all of those things already, and I'm
> going to try plugging it in to another computer and see if it recognizes 
> it.
> If not, then I guess that's it.
> Nancy Van Sandt,
> Buddy and Curly's House
> Joshua24:15
> "But as for me and my household,
> We will serve the Lord."
> ----- Original Message ----- 
> From: "Robert Beach" <rbeach@xxxxxxxxx>
> To: <real-eyes@xxxxxxxxxxxxx>
> Sent: Tuesday, March 04, 2008 8:47 AM
> Subject: [real-eyes] Re: An external drive problem.
>
>
>> Nancy,
>>
>> I know this sounds a bit odd, but I actually had an external that the =
>> switch didn't always make contact properly.  Sometimes, just turning it =
>> off and back on, while connected to the computer and the computer 
>> running,
>> =
>> would get it to be recognized.  I finally got to where I just left it on 
>> =
>> at all times.
>>
>> Also, I've had USB devices that sometimes needed to be unplugged and =
>> plugged back in while the computer was running to get the computer to =
>> recognize them correctly.  In fact, I had a USB external hard drive that 
>> =
>> did this as well.
>>
>> Try it and see what happens.  The key is to have the computer on and give
>> =
>> it a few seconds to recognize the device.
>>
>>
>>
>> Robert Lee Beach
>> Assistive Technology Specialist
>> Kansas City Kansas Community College
>> 7250 State Avenue
>> Kansas City, KS  66112
>> Phone:  (913) 288-7671
>> Fax: (913) 288-7678
>> E-mail:  rbeach@xxxxxxxxx
>>
>>>>> "Reginald George" <sgeorge@xxxxxxxxx> 3/4/2008 8:01 AM >>>
>> Sounds like your scanner isn't installed properly.  You can go into 
>> USB=20
>> devices and see if anything unknown is listed.  Best way is to check =
>> this=20
>> drive on another computer just to make sure it's dead but, I'm starting =
>> to=20
>> lean that way.
>> ----- Original Message -----=20
>> From: "Nancy VanSandt" <maxvanwon@xxxxxxxxxxxxx>
>> To: <real-eyes@xxxxxxxxxxxxx>
>> Sent: Tuesday, March 04, 2008 7:25 AM
>> Subject: [real-eyes] Re: An external drive problem.
>>
>>
>> Hi!  Okay, I looked on the hardware page in control panel.  I found the
>> category that said "other devices open, one item."  When I right arrowed 
>> =
>> on
>> it, it just took me to the next thing down on the list.  which was Cano
>> scan, so I didn't do anything with that.  The only thing under the U
>> category is "Universal Bus controllers closed."
>> ----- Original Message -----=20
>> From: "Reginald George" <sgeorge@xxxxxxxxx>
>> To: <real-eyes@xxxxxxxxxxxxx>
>> Sent: Tuesday, March 04, 2008 3:02 AM
>> Subject: [real-eyes] Re: An external drive problem.
>>
>>
>>> Hi Nance,
>>>
>>> Okay, we need to go into the hardware page of system in control panel.
>>> Tab
>>> to device manager and press space.  When it opens up press tab once.  =
>> Then
>>> down arrow through the list and see if any of the categories are already
>>> expanded.  That is, they say open instead of closed.  Look for something
>>> called other devices.  If it is there and you right arrow and something 
>>> =
>> is
>>> inside of it press the applications key and arrow down to uninstall and
>>> press enter.  If nothing is already open and there is no other devices
>>> category in the list down arrow to USB and right arrow on that.  =
>> Uninstall
>>> any unknown device under USB.
>>>
>>> Here's another thing you may want to try before doing all that if it's
>>> practical.  Plug the drive into another XP computer and see if it
>>> recognizes
>>> it.  I believe that drive is still under warranty as well.  If it has =
>> gone
>>> bad you send it to the manufacturer and typically they can save the =
>> data.
>>> What you did should not have killed the drive though.
>>>
>>> Reg
>>>
>>> ----- Original Message -----=20
>>> From: "Nancy VanSandt" <maxvanwon@xxxxxxxxxxxxx>
>>> To: <real-eyes@xxxxxxxxxxxxx>
>>> Sent: Tuesday, March 04, 2008 12:54 AM
>>> Subject: [real-eyes] Re: An external drive problem.
>>>
>>>
>>> I didn't get an error message.  I didn't get anything.  The result was =
>> the
>>> same as before, it comes on but is not recognized.
>>> ----- Original Message -----=20
>>> From: "Reginald George" <sgeorge@xxxxxxxxx>
>>> To: <real-eyes@xxxxxxxxxxxxx>
>>> Sent: Tuesday, March 04, 2008 12:07 AM
>>> Subject: [real-eyes] Re: An external drive problem.
>>>
>>>
>>>> Try plugging it into a different port with the drive turned on and the
>>>> computer up.  It's possible it's in device mangler as an unknown =
>> device.
>>>> Let me know if you get an error.
>>>> ----- Original Message -----=20
>>>> From: "Nancy VanSandt" <maxvanwon@xxxxxxxxxxxxx>
>>>> To: <real-eyes@xxxxxxxxxxxxx>
>>>> Sent: Monday, March 03, 2008 10:24 PM
>>>> Subject: [real-eyes] An external drive problem.
>>>>
>>>>
>>>> Hi!  I got an external drive for Christmas which I have plugged in to =
>> my
>>>> USB
>>>> port.  Everything was going fine until a couple of weeks ago when I had
>>>> left
>>>> it on and during the start up process on my PC, I accidentally turned =
>> it
>>>> off.  I didn't think that would matter, but now when I turn it on, it
>>>> will
>>>> make the usual noise telling me that it is on, but the drive letter
>>>> itself
>>>> does not come up in the list in My Computer.  So, I can't access it.  =
>> My
>>>> Zen
>>>> Stone player is working fine, and it shows up in My Computer when I =
>> plug
>>>> it
>>>> into my USB, but my other external drive is not recognized at all.  It
>>>> sure
>>>> would be a bummer if I lost everything on there.  Is there anything I =
>> can
>>>> do
>>>> about this?
>>>> Nancy Van Sandt,
>>>> Buddy and Curly's House
>>>> Joshua24:15
>>>> "But as for me and my household,
>>>> We will serve the Lord."
>>>> To subscribe or to leave the list, or to set other subscription =
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>>>
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>
> -- 
> No virus found in this incoming message.
> Checked by AVG Free Edition.
> Version: 7.5.516 / Virus Database: 269.21.3/1308 - Release Date: 3/3/2008 
> 10:01 AM
> 

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