[real-eyes] Re: An external drive problem.

Nancy,

I know this sounds a bit odd, but I actually had an external that the =
switch didn't always make contact properly.  Sometimes, just turning it =
off and back on, while connected to the computer and the computer running, =
would get it to be recognized.  I finally got to where I just left it on =
at all times.

Also, I've had USB devices that sometimes needed to be unplugged and =
plugged back in while the computer was running to get the computer to =
recognize them correctly.  In fact, I had a USB external hard drive that =
did this as well.

Try it and see what happens.  The key is to have the computer on and give =
it a few seconds to recognize the device.



Robert Lee Beach
Assistive Technology Specialist
Kansas City Kansas Community College
7250 State Avenue
Kansas City, KS  66112
Phone:  (913) 288-7671
Fax: (913) 288-7678
E-mail:  rbeach@xxxxxxxxx

>>> "Reginald George" <sgeorge@xxxxxxxxx> 3/4/2008 8:01 AM >>>
Sounds like your scanner isn't installed properly.  You can go into USB=20
devices and see if anything unknown is listed.  Best way is to check =
this=20
drive on another computer just to make sure it's dead but, I'm starting =
to=20
lean that way.
----- Original Message -----=20
From: "Nancy VanSandt" <maxvanwon@xxxxxxxxxxxxx>
To: <real-eyes@xxxxxxxxxxxxx>
Sent: Tuesday, March 04, 2008 7:25 AM
Subject: [real-eyes] Re: An external drive problem.


Hi!  Okay, I looked on the hardware page in control panel.  I found the
category that said "other devices open, one item."  When I right arrowed =
on
it, it just took me to the next thing down on the list.  which was Cano
scan, so I didn't do anything with that.  The only thing under the U
category is "Universal Bus controllers closed."
----- Original Message -----=20
From: "Reginald George" <sgeorge@xxxxxxxxx>
To: <real-eyes@xxxxxxxxxxxxx>
Sent: Tuesday, March 04, 2008 3:02 AM
Subject: [real-eyes] Re: An external drive problem.


> Hi Nance,
>
> Okay, we need to go into the hardware page of system in control panel.
> Tab
> to device manager and press space.  When it opens up press tab once.  =
Then
> down arrow through the list and see if any of the categories are already
> expanded.  That is, they say open instead of closed.  Look for something
> called other devices.  If it is there and you right arrow and something =
is
> inside of it press the applications key and arrow down to uninstall and
> press enter.  If nothing is already open and there is no other devices
> category in the list down arrow to USB and right arrow on that.  =
Uninstall
> any unknown device under USB.
>
> Here's another thing you may want to try before doing all that if it's
> practical.  Plug the drive into another XP computer and see if it
> recognizes
> it.  I believe that drive is still under warranty as well.  If it has =
gone
> bad you send it to the manufacturer and typically they can save the =
data.
> What you did should not have killed the drive though.
>
> Reg
>
> ----- Original Message -----=20
> From: "Nancy VanSandt" <maxvanwon@xxxxxxxxxxxxx>
> To: <real-eyes@xxxxxxxxxxxxx>
> Sent: Tuesday, March 04, 2008 12:54 AM
> Subject: [real-eyes] Re: An external drive problem.
>
>
> I didn't get an error message.  I didn't get anything.  The result was =
the
> same as before, it comes on but is not recognized.
> ----- Original Message -----=20
> From: "Reginald George" <sgeorge@xxxxxxxxx>
> To: <real-eyes@xxxxxxxxxxxxx>
> Sent: Tuesday, March 04, 2008 12:07 AM
> Subject: [real-eyes] Re: An external drive problem.
>
>
>> Try plugging it into a different port with the drive turned on and the
>> computer up.  It's possible it's in device mangler as an unknown =
device.
>> Let me know if you get an error.
>> ----- Original Message -----=20
>> From: "Nancy VanSandt" <maxvanwon@xxxxxxxxxxxxx>
>> To: <real-eyes@xxxxxxxxxxxxx>
>> Sent: Monday, March 03, 2008 10:24 PM
>> Subject: [real-eyes] An external drive problem.
>>
>>
>> Hi!  I got an external drive for Christmas which I have plugged in to =
my
>> USB
>> port.  Everything was going fine until a couple of weeks ago when I had
>> left
>> it on and during the start up process on my PC, I accidentally turned =
it
>> off.  I didn't think that would matter, but now when I turn it on, it
>> will
>> make the usual noise telling me that it is on, but the drive letter
>> itself
>> does not come up in the list in My Computer.  So, I can't access it.  =
My
>> Zen
>> Stone player is working fine, and it shows up in My Computer when I =
plug
>> it
>> into my USB, but my other external drive is not recognized at all.  It
>> sure
>> would be a bummer if I lost everything on there.  Is there anything I =
can
>> do
>> about this?
>> Nancy Van Sandt,
>> Buddy and Curly's House
>> Joshua24:15
>> "But as for me and my household,
>> We will serve the Lord."
>> To subscribe or to leave the list, or to set other subscription =
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>> go
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>>
>
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