[real-eyes] Re: An external drive problem.

Sounds like your scanner isn't installed properly.  You can go into USB 
devices and see if anything unknown is listed.  Best way is to check this 
drive on another computer just to make sure it's dead but, I'm starting to 
lean that way.
----- Original Message ----- 
From: "Nancy VanSandt" <maxvanwon@xxxxxxxxxxxxx>
To: <real-eyes@xxxxxxxxxxxxx>
Sent: Tuesday, March 04, 2008 7:25 AM
Subject: [real-eyes] Re: An external drive problem.


Hi!  Okay, I looked on the hardware page in control panel.  I found the
category that said "other devices open, one item."  When I right arrowed on
it, it just took me to the next thing down on the list.  which was Cano
scan, so I didn't do anything with that.  The only thing under the U
category is "Universal Bus controllers closed."
----- Original Message ----- 
From: "Reginald George" <sgeorge@xxxxxxxxx>
To: <real-eyes@xxxxxxxxxxxxx>
Sent: Tuesday, March 04, 2008 3:02 AM
Subject: [real-eyes] Re: An external drive problem.


> Hi Nance,
>
> Okay, we need to go into the hardware page of system in control panel.
> Tab
> to device manager and press space.  When it opens up press tab once.  Then
> down arrow through the list and see if any of the categories are already
> expanded.  That is, they say open instead of closed.  Look for something
> called other devices.  If it is there and you right arrow and something is
> inside of it press the applications key and arrow down to uninstall and
> press enter.  If nothing is already open and there is no other devices
> category in the list down arrow to USB and right arrow on that.  Uninstall
> any unknown device under USB.
>
> Here's another thing you may want to try before doing all that if it's
> practical.  Plug the drive into another XP computer and see if it
> recognizes
> it.  I believe that drive is still under warranty as well.  If it has gone
> bad you send it to the manufacturer and typically they can save the data.
> What you did should not have killed the drive though.
>
> Reg
>
> ----- Original Message ----- 
> From: "Nancy VanSandt" <maxvanwon@xxxxxxxxxxxxx>
> To: <real-eyes@xxxxxxxxxxxxx>
> Sent: Tuesday, March 04, 2008 12:54 AM
> Subject: [real-eyes] Re: An external drive problem.
>
>
> I didn't get an error message.  I didn't get anything.  The result was the
> same as before, it comes on but is not recognized.
> ----- Original Message ----- 
> From: "Reginald George" <sgeorge@xxxxxxxxx>
> To: <real-eyes@xxxxxxxxxxxxx>
> Sent: Tuesday, March 04, 2008 12:07 AM
> Subject: [real-eyes] Re: An external drive problem.
>
>
>> Try plugging it into a different port with the drive turned on and the
>> computer up.  It's possible it's in device mangler as an unknown device.
>> Let me know if you get an error.
>> ----- Original Message ----- 
>> From: "Nancy VanSandt" <maxvanwon@xxxxxxxxxxxxx>
>> To: <real-eyes@xxxxxxxxxxxxx>
>> Sent: Monday, March 03, 2008 10:24 PM
>> Subject: [real-eyes] An external drive problem.
>>
>>
>> Hi!  I got an external drive for Christmas which I have plugged in to my
>> USB
>> port.  Everything was going fine until a couple of weeks ago when I had
>> left
>> it on and during the start up process on my PC, I accidentally turned it
>> off.  I didn't think that would matter, but now when I turn it on, it
>> will
>> make the usual noise telling me that it is on, but the drive letter
>> itself
>> does not come up in the list in My Computer.  So, I can't access it.  My
>> Zen
>> Stone player is working fine, and it shows up in My Computer when I plug
>> it
>> into my USB, but my other external drive is not recognized at all.  It
>> sure
>> would be a bummer if I lost everything on there.  Is there anything I can
>> do
>> about this?
>> Nancy Van Sandt,
>> Buddy and Curly's House
>> Joshua24:15
>> "But as for me and my household,
>> We will serve the Lord."
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>
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