[real-eyes] Re: An external drive problem.
- From: "Nancy VanSandt" <maxvanwon@xxxxxxxxxxxxx>
- To: <real-eyes@xxxxxxxxxxxxx>
- Date: Tue, 4 Mar 2008 07:25:01 -0600
Hi! Okay, I looked on the hardware page in control panel. I found the
category that said "other devices open, one item." When I right arrowed on
it, it just took me to the next thing down on the list. which was Cano
scan, so I didn't do anything with that. The only thing under the U
category is "Universal Bus controllers closed."
----- Original Message -----
From: "Reginald George" <sgeorge@xxxxxxxxx>
To: <real-eyes@xxxxxxxxxxxxx>
Sent: Tuesday, March 04, 2008 3:02 AM
Subject: [real-eyes] Re: An external drive problem.
> Hi Nance,
>
> Okay, we need to go into the hardware page of system in control panel.
> Tab
> to device manager and press space. When it opens up press tab once. Then
> down arrow through the list and see if any of the categories are already
> expanded. That is, they say open instead of closed. Look for something
> called other devices. If it is there and you right arrow and something is
> inside of it press the applications key and arrow down to uninstall and
> press enter. If nothing is already open and there is no other devices
> category in the list down arrow to USB and right arrow on that. Uninstall
> any unknown device under USB.
>
> Here's another thing you may want to try before doing all that if it's
> practical. Plug the drive into another XP computer and see if it
> recognizes
> it. I believe that drive is still under warranty as well. If it has gone
> bad you send it to the manufacturer and typically they can save the data.
> What you did should not have killed the drive though.
>
> Reg
>
> ----- Original Message -----
> From: "Nancy VanSandt" <maxvanwon@xxxxxxxxxxxxx>
> To: <real-eyes@xxxxxxxxxxxxx>
> Sent: Tuesday, March 04, 2008 12:54 AM
> Subject: [real-eyes] Re: An external drive problem.
>
>
> I didn't get an error message. I didn't get anything. The result was the
> same as before, it comes on but is not recognized.
> ----- Original Message -----
> From: "Reginald George" <sgeorge@xxxxxxxxx>
> To: <real-eyes@xxxxxxxxxxxxx>
> Sent: Tuesday, March 04, 2008 12:07 AM
> Subject: [real-eyes] Re: An external drive problem.
>
>
>> Try plugging it into a different port with the drive turned on and the
>> computer up. It's possible it's in device mangler as an unknown device.
>> Let me know if you get an error.
>> ----- Original Message -----
>> From: "Nancy VanSandt" <maxvanwon@xxxxxxxxxxxxx>
>> To: <real-eyes@xxxxxxxxxxxxx>
>> Sent: Monday, March 03, 2008 10:24 PM
>> Subject: [real-eyes] An external drive problem.
>>
>>
>> Hi! I got an external drive for Christmas which I have plugged in to my
>> USB
>> port. Everything was going fine until a couple of weeks ago when I had
>> left
>> it on and during the start up process on my PC, I accidentally turned it
>> off. I didn't think that would matter, but now when I turn it on, it
>> will
>> make the usual noise telling me that it is on, but the drive letter
>> itself
>> does not come up in the list in My Computer. So, I can't access it. My
>> Zen
>> Stone player is working fine, and it shows up in My Computer when I plug
>> it
>> into my USB, but my other external drive is not recognized at all. It
>> sure
>> would be a bummer if I lost everything on there. Is there anything I can
>> do
>> about this?
>> Nancy Van Sandt,
>> Buddy and Curly's House
>> Joshua24:15
>> "But as for me and my household,
>> We will serve the Lord."
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>>
>
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