[real-eyes] Re: An external drive problem.

You know, I hadn't thought of that.  I'll see if I can come up with one 
around here and give that a try.  Thanks Ryan!
Nancy Van Sandt,
Buddy and Curly's House
Joshua24:15
"But as for me and my household,
We will serve the Lord."
----- Original Message ----- 
From: "RyanWest" <ryanwest47@xxxxxxxxxxx>
To: <real-eyes@xxxxxxxxxxxxx>
Sent: Tuesday, March 04, 2008 11:48 AM
Subject: [real-eyes] Re: An external drive problem.


> Hello Nancy,
>
> I know this does not happen very often but maybe the cable has stopped
> working.  try another USB cable to see if it works.
> Ryan West
> ----- Original Message ----- 
> From: "Nancy VanSandt" <maxvanwon@xxxxxxxxxxxxx>
> To: <real-eyes@xxxxxxxxxxxxx>
> Sent: Tuesday, March 04, 2008 7:33 AM
> Subject: [real-eyes] Re: An external drive problem.
>
>
>> Thanks Robert!  I've done pretty much all of those things already, and 
>> I'm
>> going to try plugging it in to another computer and see if it recognizes
>> it.
>> If not, then I guess that's it.
>> Nancy Van Sandt,
>> Buddy and Curly's House
>> Joshua24:15
>> "But as for me and my household,
>> We will serve the Lord."
>> ----- Original Message ----- 
>> From: "Robert Beach" <rbeach@xxxxxxxxx>
>> To: <real-eyes@xxxxxxxxxxxxx>
>> Sent: Tuesday, March 04, 2008 8:47 AM
>> Subject: [real-eyes] Re: An external drive problem.
>>
>>
>>> Nancy,
>>>
>>> I know this sounds a bit odd, but I actually had an external that the =
>>> switch didn't always make contact properly.  Sometimes, just turning it 
>>> =
>>> off and back on, while connected to the computer and the computer
>>> running,
>>> =
>>> would get it to be recognized.  I finally got to where I just left it on
>>> =
>>> at all times.
>>>
>>> Also, I've had USB devices that sometimes needed to be unplugged and =
>>> plugged back in while the computer was running to get the computer to =
>>> recognize them correctly.  In fact, I had a USB external hard drive that
>>> =
>>> did this as well.
>>>
>>> Try it and see what happens.  The key is to have the computer on and 
>>> give
>>> =
>>> it a few seconds to recognize the device.
>>>
>>>
>>>
>>> Robert Lee Beach
>>> Assistive Technology Specialist
>>> Kansas City Kansas Community College
>>> 7250 State Avenue
>>> Kansas City, KS  66112
>>> Phone:  (913) 288-7671
>>> Fax: (913) 288-7678
>>> E-mail:  rbeach@xxxxxxxxx
>>>
>>>>>> "Reginald George" <sgeorge@xxxxxxxxx> 3/4/2008 8:01 AM >>>
>>> Sounds like your scanner isn't installed properly.  You can go into
>>> USB=20
>>> devices and see if anything unknown is listed.  Best way is to check =
>>> this=20
>>> drive on another computer just to make sure it's dead but, I'm starting 
>>> =
>>> to=20
>>> lean that way.
>>> ----- Original Message -----=20
>>> From: "Nancy VanSandt" <maxvanwon@xxxxxxxxxxxxx>
>>> To: <real-eyes@xxxxxxxxxxxxx>
>>> Sent: Tuesday, March 04, 2008 7:25 AM
>>> Subject: [real-eyes] Re: An external drive problem.
>>>
>>>
>>> Hi!  Okay, I looked on the hardware page in control panel.  I found the
>>> category that said "other devices open, one item."  When I right arrowed
>>> =
>>> on
>>> it, it just took me to the next thing down on the list.  which was Cano
>>> scan, so I didn't do anything with that.  The only thing under the U
>>> category is "Universal Bus controllers closed."
>>> ----- Original Message -----=20
>>> From: "Reginald George" <sgeorge@xxxxxxxxx>
>>> To: <real-eyes@xxxxxxxxxxxxx>
>>> Sent: Tuesday, March 04, 2008 3:02 AM
>>> Subject: [real-eyes] Re: An external drive problem.
>>>
>>>
>>>> Hi Nance,
>>>>
>>>> Okay, we need to go into the hardware page of system in control panel.
>>>> Tab
>>>> to device manager and press space.  When it opens up press tab once.  =
>>> Then
>>>> down arrow through the list and see if any of the categories are 
>>>> already
>>>> expanded.  That is, they say open instead of closed.  Look for 
>>>> something
>>>> called other devices.  If it is there and you right arrow and something
>>>> =
>>> is
>>>> inside of it press the applications key and arrow down to uninstall and
>>>> press enter.  If nothing is already open and there is no other devices
>>>> category in the list down arrow to USB and right arrow on that.  =
>>> Uninstall
>>>> any unknown device under USB.
>>>>
>>>> Here's another thing you may want to try before doing all that if it's
>>>> practical.  Plug the drive into another XP computer and see if it
>>>> recognizes
>>>> it.  I believe that drive is still under warranty as well.  If it has =
>>> gone
>>>> bad you send it to the manufacturer and typically they can save the =
>>> data.
>>>> What you did should not have killed the drive though.
>>>>
>>>> Reg
>>>>
>>>> ----- Original Message -----=20
>>>> From: "Nancy VanSandt" <maxvanwon@xxxxxxxxxxxxx>
>>>> To: <real-eyes@xxxxxxxxxxxxx>
>>>> Sent: Tuesday, March 04, 2008 12:54 AM
>>>> Subject: [real-eyes] Re: An external drive problem.
>>>>
>>>>
>>>> I didn't get an error message.  I didn't get anything.  The result was 
>>>> =
>>> the
>>>> same as before, it comes on but is not recognized.
>>>> ----- Original Message -----=20
>>>> From: "Reginald George" <sgeorge@xxxxxxxxx>
>>>> To: <real-eyes@xxxxxxxxxxxxx>
>>>> Sent: Tuesday, March 04, 2008 12:07 AM
>>>> Subject: [real-eyes] Re: An external drive problem.
>>>>
>>>>
>>>>> Try plugging it into a different port with the drive turned on and the
>>>>> computer up.  It's possible it's in device mangler as an unknown =
>>> device.
>>>>> Let me know if you get an error.
>>>>> ----- Original Message -----=20
>>>>> From: "Nancy VanSandt" <maxvanwon@xxxxxxxxxxxxx>
>>>>> To: <real-eyes@xxxxxxxxxxxxx>
>>>>> Sent: Monday, March 03, 2008 10:24 PM
>>>>> Subject: [real-eyes] An external drive problem.
>>>>>
>>>>>
>>>>> Hi!  I got an external drive for Christmas which I have plugged in to 
>>>>> =
>>> my
>>>>> USB
>>>>> port.  Everything was going fine until a couple of weeks ago when I 
>>>>> had
>>>>> left
>>>>> it on and during the start up process on my PC, I accidentally turned 
>>>>> =
>>> it
>>>>> off.  I didn't think that would matter, but now when I turn it on, it
>>>>> will
>>>>> make the usual noise telling me that it is on, but the drive letter
>>>>> itself
>>>>> does not come up in the list in My Computer.  So, I can't access it. 
>>>>> =
>>> My
>>>>> Zen
>>>>> Stone player is working fine, and it shows up in My Computer when I =
>>> plug
>>>>> it
>>>>> into my USB, but my other external drive is not recognized at all.  It
>>>>> sure
>>>>> would be a bummer if I lost everything on there.  Is there anything I 
>>>>> =
>>> can
>>>>> do
>>>>> about this?
>>>>> Nancy Van Sandt,
>>>>> Buddy and Curly's House
>>>>> Joshua24:15
>>>>> "But as for me and my household,
>>>>> We will serve the Lord."
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>> -- 
>> No virus found in this incoming message.
>> Checked by AVG Free Edition.
>> Version: 7.5.516 / Virus Database: 269.21.3/1308 - Release Date: 3/3/2008
>> 10:01 AM
>>
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