Judith You need to go to Tech Support in HP, then Technical Specifications for your model number. MJH Here is the information (specs) for my HP Pavilion 8396 -- so can I update?: Base Processor 450 MHz Intel Pentium II (R) Processor with MMX Technology microprocessor Chipset Intel 440BX Supported Operation Systems (OS/NOS) Microsoft (R) Windows 98 Memory Standard: 128 MB (SDRAM) Maximum: 384 MB Speed: 100 MHz/10 ns SDRAM only Sockets: 3 - 168 pin Size: 16, 32, 64, or 128 MB DIMMs Type Supported: Intel 1.0 compliant Cache Memory Primary 32 KB Secondary Level (Max.) 512 KB Standard Upgrade Sockets None Video Memory Video Memory: 8 MB Standard Video Memory Type: AGP 2X SDRAM Resolutions 2 MB Video RAM: Video resolutions dependent upon specific display used 640 x 480 16/256/32K/64K/16.7M colors 800 x 600 16/256/32K/64K colors 1024 x 768 16/256/32K/64K colors 1280 x 1024 256 colors Hard Drive Enhanced IDE: 12 GB DVD Drive Speed: 2x speed Fax Data Modem Fax Speed: 14.4 Kbps (v. 17 bis) Data Speed: 56 Kbps Plug and Play: Yes Hayes Compatible: Yes Data Compression: v.42 bis Error Correction: v.42 COM Port (default) 2 IRQ (default) 3 EIA Fax Commands Class 2 Answering Machine Yes Video Phone Receive Yes Sound/Audio Full Duplex Speaker Phone: Yes Noise Cancellation: Yes Microphone: Included with some Pavilion Multimedia Displays Compatibility: 16-bit stereo industry standard compatible Controller: Crystal Audio Chipset Location: Ensoniq PCI card Line Out: Yes 3-D Spatializer: Yes Wavetable: Yes Tone Control: No Keyboard One touch multimedia keyboard External Ports Serial: 1 DB9 connector (16C550 compatible) Parallel: 1 Standard bidirectional/Enhanced Capability Parallel USB: 1 Standard Universal Serial Bus (2 ports) Joystick: 1 Standard 15 pin Serial Joystick port Other: 1 Digital camera port Expansion Slots ISA 1 PCI 3 Shared ISA/PCI 1 Device Bays Available for Expansion 3.5 inch, full height: 1 5.25 inch, half height: 2 Complete Software Package Operating System: Windows 98 HP Personal Guide Productivity and Finance: Microsoft Works Intel Connect by Intel Intel Video Phone Send/Receive Microsoft Money 98 Quicken by Intuit HP Financial Calculator Fun with Photos: Microsoft Picture It! Education and Reference: Microsoft Encarta 98 Encyclopedia Creative Writer 2 by Microsoft Africa: The Serengeti (DVD) Entertainment: HP Pavilion Media Rack by Willow Pond ATI Software DVD Internet and Online Services: HP At Home Owner's Website Customized Browser HP Message Board Disney's Daily Blast 2.0 America Online CompuServe WinCim PRODIGY Service AT&T WorldNet Service NETCOMplete by NETCOM Service and Support: HP Support Center HP Pavilion Recovery Kit VirusScan by McAfee v 3.1.6 Electronic Documentation by Modern Age Books To unsub or change your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/ For more info: //www.freelists.org/cgi-bin/list?list_id=pctechtalk