Sanna, where are we now? Are your documents back or not? I'd like for u to go to: www.trendmicro.com Click on the Downloads Center link, then the Free Tools link, then the 'View all cleanup tools' link, & download a file called HijackThis.exe. Download the installer version. Once you've installed the software, click on the option to 'Do a scan and save a logfile'. Send it me off list. -- Blame the computer--why not? It can't defend itself & occasionally might even be the culprit Jackie McBride Jaws Scripting training materials: www.screenreaderscripting.com homePage: www.abletec.serverheaven.net