Yes, someone else on the list kindly referred me to that press release yesterday and I passed it on to the support rep for my SR to see if that would convince him to support me. Unfortunately I'm still waiting for a response 21 hours later . . . Thanks ________________________________ From: Peter McLarty [mailto:p.mclarty@xxxxxxxxxx] On that same point there is a press release on Oracle's website stating the 11g is GA, time is 5am on the 14th, maybe your SR was just a fraction too early http://www.oracle.com/corporate/press/2007_aug/database-11g-ga.html Privileged/Confidential Information may be contained in this message or attachments hereto. Please advise immediately if you or your employer do not consent to Internet email for messages of this kind. Opinions, conclusions and other information in this message that do not relate to the official business of this company shall be understood as neither given nor endorsed by it.