RE: Metalink Fiasco

  • From: "Crisler, Jon" <Jon.Crisler@xxxxxxx>
  • To: <lyallbarbour@xxxxxxxxxxxxxxx>, <oracle-l@xxxxxxxxxxxxx>
  • Date: Mon, 9 Nov 2009 15:29:05 -0500

I was working Friday night and all weekend.  The few times Sunday
evening it worked, my CSI's were missing.  All I can say is that you got
lucky.  

It did not start becoming somewhat available until after noon Monday,
and I am still not convinced its reliable.

 

________________________________

From: oracle-l-bounce@xxxxxxxxxxxxx
[mailto:oracle-l-bounce@xxxxxxxxxxxxx] On Behalf Of
lyallbarbour@xxxxxxxxxxxxxxx
Sent: Monday, November 09, 2009 1:11 PM
To: oracle-l@xxxxxxxxxxxxx
Subject: Re: Metalink Fiasco

 

So... my metalink is working fine, after i had to re-log in again this
morning.  I can see all the new stuff with Flash, etc.  I'm sorry if i'm
adding more flames to these flames about metalink, but i'm not seeing
any problems today after their upgrade.  i even opened a new SR and the
tech already got back to me in a couple of hours (which never happened
before).

 

I've been going through the posts from the weekend and laughing at the
silliness.  Kinda sucks that the read-only metalink never worked... but
are people still having issues today?

 

Lyall


-----Original Message-----
From: Crisler, Jon <Jon.Crisler@xxxxxxx>
To: ORACLE-L <oracle-l@xxxxxxxxxxxxx>
Sent: Mon, Nov 9, 2009 1:02 pm
Subject: Metalink Fiasco

I don't know how else to put this besides fiasco-  this is totally
unacceptable for a company as large at Oracle.  Metalink has been
effectively down for 3 days now.

 

I have patches to download, problems to research and service requests to
update.  My company spends millions of dollars a year alone for Oracle
Support.  The read-only Metalink never worked, and the Oracle support
phone lines are saturated.

 

On a scale of 1 to 10, with 1 being completely dissatisfied, and 10
being ultra happy, I can safely say I am not in the 6-10 range.

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