RE: Issues with My Oracle Support

  • From: "Goulet, Richard" <Richard.Goulet@xxxxxxxxxxx>
  • To: <jdanton1@xxxxxxxxx>, <oracle-l@xxxxxxxxxxxxx>
  • Date: Mon, 9 Nov 2009 14:34:30 -0500

Lets just say it's not been the most positive launch of the decade.
Most disastrous, in the running that's for sure.
 

Dick Goulet 
Senior Oracle DBA/NA Team Lead 
PAREXEL International 

 

________________________________

From: oracle-l-bounce@xxxxxxxxxxxxx
[mailto:oracle-l-bounce@xxxxxxxxxxxxx] On Behalf Of Joey D'Antoni
Sent: Monday, November 09, 2009 1:28 PM
To: oracle-l@xxxxxxxxxxxxx
Subject: Re: Issues with My Oracle Support


I was hung up earlier. It finally got in, and wouldn't let me login with
my metalink account (Which is my work email). I logged in with my SSO
username, and it required me to tie that to an email (for which I used
my work email).

Now, whenever I attempt to login (with my email as username) MSO is
telling me that I need to tie an email address to my username. Infinite
loop. I just emailed my sales rep.

Joe D'Antoni
Synthes USA


________________________________

From: Tim Gorman <tim@xxxxxxxxx>
To: jkstill@xxxxxxxxx
Cc: Oracle Discussion List <    >
Sent: Mon, November 9, 2009 1:21:13 PM
Subject: Re: Issues with My Oracle Support

Same here... stuck at "90%" for the past half-hour... it took a good 2-3
minutes for the progress widget to get to 90%, but now it is stuck...

What I like best are the flashing messages in the "My Oracle Support"
pop-up banner saying "Faster Problem Resolution", "Improved System
Stability", "Personalized Knowledge" (especially since they changed my
account password on me -- thank goodness their password reset facility
is apparently working).  It reminds of the website for a company which
made rapid-development tools for creating websites that had a "under
construction" disclaimer prominently displayed on their static HTML
homepage, right below the text which touted "faster", "better",
"easier", etc...



Jared Still wrote: 



        On Sun, Nov 8, 2009 at 6:07 PM, Thomas Roach <troach@xxxxxxxxx>
wrote:
        

                Hi,
                
                After the upgrade over the weekend, are people finding
that searching
                for patches is turning up nothing? I looked for the
10.2.0.4 patchset
                for RDBMS Server on Linux x86-64 and nothing turns up.
It just shows
                the search results as a blank page.
                
                Any one else seeing similar issues? Any workarounds?
                


        Tried logging on an hour ago.

        Browser is still at "Loading - 90%"

        Must be the last mile problem.  ;)

        Jared Still
        Certifiable Oracle DBA and Part Time Perl Evangelist
        Oracle Blog: http://jkstill.blogspot.com
        Home Page: http://jaredstill.com
        
        


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