I got 96 this morning. I would think I'd get to 100. Nothing less than the best.... Joel Patterson Database Administrator 904 727-2546 ________________________________ From: oracle-l-bounce@xxxxxxxxxxxxx [mailto:oracle-l-bounce@xxxxxxxxxxxxx] On Behalf Of Tony van Lingen Sent: Tuesday, November 10, 2009 1:55 AM To: oracle-l-freelists Cc: cicciuxdba@xxxxxxxxx Subject: Re: Issues with My Oracle Support Alan, It means: "right-click on the flashy thingy and deselected 'loop', then click 'forward'". That's what I did and it flew forward off the 90%, through 96 and all the way to "Your account needs to be updated". Unfortunately form there it went and erased my SSO logon of 12 years and replaced it with my email address. I didn't authorise that! It did not even tell me that it would do that! Anyhow, I'm now quite hopeful that tomorrow I can actually log on and not get the message "Account setup is still in progress". Remember that I've had that same account since 1997 - they're still in the process of setting it up ;) We used to have a corporate logon with email address & password, but that seems to have gone west... Cheers, Tony Around 10/11/2009 6:15 AM, Guillermo Alan Bort said: yeap... count me in at 96% anyone knows what the ones and zeroes mean? cheers Alan Bort Oracle Certified Professional