Re: opening a Word document in MSWord 2000 using Jaws
- From: "Wong" <allanwkf@xxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Thu, 2 Mar 2006 13:01:55 +0800
hi Troy,
Few question that I hope you can provide me the answer.
** What is your system configuration?
** What version of JFW you are using?
** Will this problem happen if you open other Office document such as
MS-Excel? or MS-power point
** How long this problem has happen?
** Do you have try to reformat your computer? if yes, will this problem
still happen?
hth
----- Original Message -----
From: "Troy Burnham" <tburnham@xxxxxxxxx>
To: "jfw" <jfw@xxxxxxxxxxxxx>
Sent: Thursday, March 02, 2006 12:35
Subject: opening a Word document in MSWord 2000 using Jaws
Hi All,
If I open Word 2000, then find the file that I want to open and hit enter on
it it opens without a problem and I can read it without a problem, however
if I don't open Word first and just hit enter on the file say from Windows
Explorer I have to close Jaws and restart it once Word opens and brings up
the document or else I can't arrow up and down in the document.
I'm assuming that this is a Jaws problem although I can't pinpoint when this
all started, can anybody tell me why if I open Word first and then pull up
the document I can read it without a problem but if I hit enter on the
document and let Word open automatically I have to restart Jaws before I can
read the document?
Thanks.
Troy
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