Re: opening a Word document in MSWord 2000 using Jaws

  • From: "Troy Burnham" <tburnham@xxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Thu, 2 Mar 2006 07:38:27 -0600

I'm running Windows-XP home with Jaws 7, but I can't tell you whether or not 
this was happening with past versions of Jaws or not because I haven't had 
occasion to do this very often until recently.

I don't use anything else besides MSWord so I don't know if this occurs with 
other types of documents or not.

As far as reformatting the computer, no I haven't done that because that 
seems like kind of a drastic measure for something that is more of a 
nuissance than a problem.
Troy


----- Original Message ----- 
From: "Wong" <allanwkf@xxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Wednesday, March 01, 2006 11:01 PM
Subject: Re: opening a Word document in MSWord 2000 using Jaws


hi Troy,

Few question that I hope you can provide me the answer.

** What is your system configuration?

** What version of JFW you are using?

** Will this problem happen if you open other Office document such as
MS-Excel? or MS-power point

** How long this problem has happen?

** Do you have try to reformat your computer? if yes, will this problem
still happen?


hth
----- Original Message ----- 
From: "Troy Burnham" <tburnham@xxxxxxxxx>
To: "jfw" <jfw@xxxxxxxxxxxxx>
Sent: Thursday, March 02, 2006 12:35
Subject: opening a Word document in MSWord 2000 using Jaws


Hi All,
If I open Word 2000, then find the file that I want to open and hit enter on
it it opens without a problem and I can read it without a problem, however
if I don't open Word first and just hit enter on the file say from Windows
Explorer I have to close Jaws and restart it once Word opens and brings up
the document or else I can't arrow up and down in the document.

I'm assuming that this is a Jaws problem although I can't pinpoint when this
all started, can anybody tell me why if I open Word first and then pull up
the document I can read it without a problem but if I hit enter on the
document and let Word open automatically I have to restart Jaws before I can
read the document?

Thanks.
Troy



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