Hi all, Bill White, In answer to your question I did a google search for uninstalling i.e. 8 and got a site with exact instructions for doing that. According to the site it will uninstall version 8 and automatically revert to the previous version. However I was premature in thinking the problem was solved, I now have i.e. 7 and I have begun to see I still have the dead links, requests for me to submit an error report or jaws crashes. Now I do not know what to do for sure. David