Thanks, Tom, for naming a workable program and also Dave for warning us against other names. I noted Chris's and Ted's responses for future reference, but I don't have enough technology knowledge to understand the terminology. To clarify on my end, both her office and home computers are running authorized versions of JAWS 11, and both systems are XP. Dorothy, thanks for the warning about LogMeIn, a program I am familiar with, but my friend's office isn't using it. _____ From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Bissett, Tom Sent: Wednesday, July 28, 2010 4:52 PM To: 'jfw@xxxxxxxxxxxxx' Subject: RE: Remote Access Using JAWS RDP [remote desktop] allows you to work on a computer remotely but you do need to install jaws on the remote computer as well as on your desktop. It is the only one I have used that works. Tom Bissett Retail Investment Products, PCG TD BMO Financial Group Tel: (416) 359-7568 E-Mail <mailto:tom.bissett@xxxxxxx> tom.bissett@xxxxxxx _____ From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Farfar Carlson Sent: July 28, 2010 4:35 PM To: jfw@xxxxxxxxxxxxx Subject: Re: Remote Access Using JAWS Adrian, I've used NetMeeting, Webex, and a couple other mainstream applications, and they are all inaccessible. The only parts that can be viewed are things like the list of people attending. Freedom Scientific uses one for their training webinars that works well, but simply because the trainer pushes out the documents in text form -- we are not actually seeing his desktop graphics. I don't know of any product that will not send a stream of graphics to the client computer from the host computer. Dave ----- Original Message ----- From: Adrian <mailto:Adrian@xxxxxxxxxxxxxxxx> Spratt To: jfw@xxxxxxxxxxxxx Sent: Wednesday, July 28, 2010 12:18 Subject: Remote Access Using JAWS Hi. I'm writing on behalf of a friend. I know this question has been addressed, but I didn't need to know for myself. How do you obtain remote desktop access to a work computer on a home computer. The route my friend's company uses presents the remote access as an image that, of course, JAWS cannot read. Is there a way around this? I asked my friend what program her company uses for remote access. All she could say was that a technician used an existing setting within her XP Pro computer to make the connection. I hope I've given sufficient information for someone to provide answers. Thanks.