Re: New FSCast Reveals Big News about JAWS 10
- From: "Yardbird" <yardbird@xxxxxxxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Tue, 23 Sep 2008 09:20:43 -0700
yes, they're different. Someone else can explain how. But the subscription
fee for Tandem, and remember this is *not* for most of us users who may want
to use the controller capabilities every now and then to help a friend, and
it's free for us if we're on the customer side of a tech support call, is
$39 a quarter or $139 a year. Really, listening to the podcast or checking
for info at FS might be helpful.
----- Original Message -----
From: "Mark Driesenga" <truthobjective@xxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Tuesday, September 23, 2008 9:07 AM
Subject: Re: New FSCast Reveals Big News about JAWS 10
I think the Remote Desktop stuff is like $200 dollars or something, whereas
the Tandem is actually something different.
----- Original Message -----
From: "Peter Holdstock" <peterholdstock@xxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Tuesday, September 23, 2008 11:38 AM
Subject: Re: New FSCast Reveals Big News about JAWS 10
>I thought that for the price you pay, that included the remote access as
>well so you could use remote desktop etc.
>
> Peter
>
> --------------------------------------------------
> From: "Steven Hicks" <Steven.HicksSM@xxxxxxxxxxxxx>
> Sent: Tuesday, September 23, 2008 8:35 AM
> To: <jfw@xxxxxxxxxxxxx>
> Subject: Re: New FSCast Reveals Big News about JAWS 10
>
>> Hi,
>>
>> just my two bucks worth, the new Tandum feature looks brilliant. I would
>> love it if Freedomscientific could take this one step further though and
>> make it available as a remote access tool. Being a support person, I
>> owould love to be able to remote to sighted customer's machines to work
>> on them in the same way as my colleagues do. This often just involves
>> troubleshooting the OS or installing software etc. Even the basic
>> narator functionality features would be enough in some cases in my
>> opinion, without having to install video intercepts etc.
>>
>> ----- Original Message -----
>> From: "Mark Driesenga" <truthobjective@xxxxxxxxx>
>> To: <jfw@xxxxxxxxxxxxx>
>> Sent: Tuesday, September 23, 2008 1:31 AM
>> Subject: Re: New FSCast Reveals Big News about JAWS 10
>>
>>
>>> Thank you. Yes, that is exactly what I was doing. I think both iTunes
>>> support and the new feature are fantastic, as I said in different words
>>> before. :)
>>> ----- Original Message -----
>>> From: "Bruce Toews" <bruce@xxxxxxxx>
>>> To: <jfw@xxxxxxxxxxxxx>
>>> Sent: Monday, September 22, 2008 8:12 PM
>>> Subject: Re: New FSCast Reveals Big News about JAWS 10
>>>
>>>
>>>> It's not about you, Joel. Mark was just making a point.
>>>>
>>>> bruce
>>>>
>>>> --
>>>> Bruce Toews
>>>> Proud JAWS User
>>>> Skype ID: o.canada
>>>> E-mail and MSN/Windows Messenger: bruce@xxxxxxxx
>>>> LiveJournal: http://masterofmusings.livejournal.com
>>>> Web Site (including info on my weekly commentaries):
>>>> http://www.ogts.net
>>>> Info on the Best TV Show of All Time: http://www.cornergas.com
>>>>
>>>> On Mon, 22 Sep 2008, Yardbird wrote:
>>>>
>>>>> Hi Mark,
>>>>>
>>>>> Did I say anything to disparage this new feature? I don't think so. I
>>>>> said I
>>>>> don't use ITunes, and I think I said that I could see how this would
>>>>> be
>>>>> great for those who do. Okay? I'm really glad about it. Honest. Just
>>>>> not an
>>>>> ITunes kinda guy, myself. That wasn't a dismissal. No way. Thanks.
>>>>> ----- Original Message -----
>>>>> From: "Mark Driesenga" <truthobjective@xxxxxxxxx>
>>>>> To: <jfw@xxxxxxxxxxxxx>
>>>>> Sent: Monday, September 22, 2008 4:40 PM
>>>>> Subject: Re: New FSCast Reveals Big News about JAWS 10
>>>>>
>>>>>
>>>>> Well, yeah, but see, most of the rest of the universe is using iTunes
>>>>> as
>>>>> their media player of choice, and so any time we blind users have
>>>>> access to
>>>>> the same mainstream software is a major step forward, in my book. So
>>>>> that's
>>>>> why everyone's making a big deal of the iTunes thing. The new Tandem
>>>>> feature is going to be great for all users b/c I remember having an
>>>>> issue a
>>>>> couple years ago with a website and the JAWS cursor with onmouseover
>>>>> links.
>>>>> The tech support person had no problem and I was the one with the
>>>>> problem
>>>>> that couldn't be duplicated. Now, if the Tandem feature had been
>>>>> there
>>>>> then, things would have been sorted out. so this is definitely a
>>>>> major step
>>>>> forward along those lines as well.
>>>>> ----- Original Message -----
>>>>> From: "Yardbird" <yardbird@xxxxxxxxxxxxxx>
>>>>> To: <jfw@xxxxxxxxxxxxx>
>>>>> Sent: Monday, September 22, 2008 7:12 PM
>>>>> Subject: Re: New FSCast Reveals Big News about JAWS 10
>>>>>
>>>>>
>>>>>> I just listened to the FSCast, too. I'm not an ITunes user, although
>>>>>> I
>>>>>> certainly can appreciate the difference this scripting I think
>>>>>> there's
>>>>>> some
>>>>>> built-in scripting in Jaws 10, anyway)and the MSAA on Apple's side
>>>>>> will
>>>>>> make
>>>>>> with Jaws, because I once explored the site out of curiosity and
>>>>>> realized
>>>>>> that without buying the JTunes scripts,there wasn't a chance in the
>>>>>> world
>>>>>> that I could even familiarize myself with the site's layout and
>>>>>> features.
>>>>>> So
>>>>>> that's great, for those who will use it.
>>>>>>
>>>>>> But the feature they're making the big fuss about is this Tandem
>>>>>> function
>>>>>> that will allow someone, for instance a Jaws tech support person, to
>>>>>> directly connect with a Jaws user's computer and actually operate it,
>>>>>> tweak
>>>>>> settings and scripts, and all sorts of helpful things. Just plain
>>>>>> Jaws
>>>>>> users
>>>>>> will be able to also use the feature for free acting as the
>>>>>> "controller"
>>>>>> to
>>>>>> help a Jaws-using friend if it's only occasional usage, or pay a
>>>>>> quarterly
>>>>>> or annual subscription fee. But for the user, the main advantage will
>>>>>> be
>>>>>> that when you call FS tech support, they can connect with you and do
>>>>>> stuff
>>>>>> on your own computer, and you can continue to operate from your side,
>>>>>> as
>>>>>> well, if that's called for. The podcast explains very clearly how it
>>>>>> works.
>>>>>> In this case, of course, the Jaws customer doesn't have to pay any
>>>>>> fee. FS
>>>>>> is paying on the support side, the "controller's" fee it's called.
>>>>>>
>>>>>> I remember a few years ago I got frustrated about an FS tech support
>>>>>> person
>>>>>> not being able to duplicate a problem I was describing, in this case
>>>>>> a
>>>>>> couple of bugs that he had a hard time understanding and couldn't
>>>>>> duplicate
>>>>>> on is own computer. I remember saying something like that
>>>>>> audible.com had
>>>>>> something like this in place for years, and had often helped me with
>>>>>> difficult issues, so what was the big deal for FS? Of course there
>>>>>> were
>>>>>> reasonable-sounding answers about the complexity of a screen reader
>>>>>> being
>>>>>> involved or something, so I just let it go. But this ought to be
>>>>>> really
>>>>>> nice
>>>>>> for some users, especially newer ones but not exclusively so.
>>>>>>
>>>>>> ----- Original Message -----
>>>>>> From: "Chris Hallsworth" <christopherhallsworth71@xxxxxxxxxxxxxx>
>>>>>> To: <jfw@xxxxxxxxxxxxx>
>>>>>> Sent: Monday, September 22, 2008 3:28 PM
>>>>>> Subject: Re: New FSCast Reveals Big News about JAWS 10
>>>>>>
>>>>>>
>>>>>> Yeah I know what you mean!
>>>>>>
>>>>>> --
>>>>>> Chris Hallsworth
>>>>>> E-mail: christopherhallsworth71@xxxxxxxxxxxxxx
>>>>>> MSN: ch9675@xxxxxxxxxxx
>>>>>> Skype: chrishallsworth7266
>>>>>> ----- Original Message -----
>>>>>> From: "Mark Driesenga" <truthobjective@xxxxxxxxx>
>>>>>> To: <jfw@xxxxxxxxxxxxx>
>>>>>> Sent: Monday, September 22, 2008 11:18 PM
>>>>>> Subject: Re: New FSCast Reveals Big News about JAWS 10
>>>>>>
>>>>>>
>>>>>>> I can't wait for the new JAWS beta, just for the iTunes support! :)
>>>>>>> Definitely worth it.
>>>>>>> ----- Original Message -----
>>>>>>> From: "Alex Midence" <alex.midence@xxxxxxxxx>
>>>>>>> To: <jfw@xxxxxxxxxxxxx>
>>>>>>> Sent: Monday, September 22, 2008 5:10 PM
>>>>>>> Subject: Re: New FSCast Reveals Big News about JAWS 10
>>>>>>>
>>>>>>>
>>>>>>>> I'm excited about the possible patch for Jaws 8 and 9 and iTunes.
>>>>>>>>
>>>>>>>> On 9/22/08, Bruce Toews <Bruce@xxxxxxxx> wrote:
>>>>>>>>> The September FSCast is now out. This month, Eric Damery returns
>>>>>>>>> to
>>>>>>>>> talk
>>>>>>>>> about the next public beta of JAWS(R) 10. Not only have we made
>>>>>>>>> changes
>>>>>>>>> in
>>>>>>>>> response to your feedback, but there are exciting new features to
>>>>>>>>> show
>>>>>>>>> you. We'll demonstrate the powerful out-of-the-box access JAWS
>>>>>>>>> users
>>>>>>>>> can
>>>>>>>>> now enjoy with iTunes(R) 8. Plus, we unveil a significant new
>>>>>>>>> feature
>>>>>>>>> that
>>>>>>>>> will change the way many JAWS users receive support and
>>>>>>>>> assistance.
>>>>>>>>> This
>>>>>>>>> is an FSCast you won't want to miss. It can be obtained from
>>>>>>>>> http://www.freedomscientific.com/fscast
>>>>>>>>> --
>>>>>>>>> Bruce Toews
>>>>>>>>> dogriver@xxxxxxxx
>>>>>>>>>
>>>>>>>>> --
>>>>>>>>> JFW related links:
>>>>>>>>> JFW homepage: http://www.freedomscientific.com/
>>>>>>>>> Scripting mailing list:
>>>>>>>>> http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.com
>>>>>>>>> JFW List instructions:
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>>>>>>>>> If you have any concerns about the list, post received from the
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>>>>>>>>>
>>>>>>>> --
>>>>>>>> JFW related links:
>>>>>>>> JFW homepage: http://www.freedomscientific.com/
>>>>>>>> Scripting mailing list:
>>>>>>>> http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.com
>>>>>>>> JFW List instructions:
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>>>>>>>
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>>>>>>> JFW List instructions:
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>>>>>> --
>>>>>> JFW related links:
>>>>>> JFW homepage: http://www.freedomscientific.com/
>>>>>> Scripting mailing list:
>>>>>> http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.com
>>>>>> JFW List instructions:
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>>>>>> To unsubscribe from this mailing list, send a message to
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>>>>>>
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>>>>>> the
>>>>>> list owner at jfw-admins@xxxxxxxxxxxxxx
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>>>>>> --
>>>>>> JFW related links:
>>>>>> JFW homepage: http://www.freedomscientific.com/
>>>>>> Scripting mailing list:
>>>>>> http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.com
>>>>>> JFW List instructions:
>>>>>> To post a message to the list, send it to jfw@xxxxxxxxxxxxx
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>>>>>
>>>>> --
>>>>> JFW related links:
>>>>> JFW homepage: http://www.freedomscientific.com/
>>>>> Scripting mailing list:
>>>>> http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.com
>>>>> JFW List instructions:
>>>>> To post a message to the list, send it to jfw@xxxxxxxxxxxxx
>>>>> To unsubscribe from this mailing list, send a message to
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>>>>> --
>>>>> JFW related links:
>>>>> JFW homepage: http://www.freedomscientific.com/
>>>>> Scripting mailing list:
>>>>> http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.com
>>>>> JFW List instructions:
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>>>>>
>>>> --
>>>> JFW related links:
>>>> JFW homepage: http://www.freedomscientific.com/
>>>> Scripting mailing list:
>>>> http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.com
>>>> JFW List instructions:
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>>>
>>> --
>>> JFW related links:
>>> JFW homepage: http://www.freedomscientific.com/
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>>
>>
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