RE: New FSCast Reveals Big News about JAWS 10

In answer to your first question, yes, sometimes you do want some FS guy muckng around in your computer, and if you don't, you don't have to agree to it. In answer to your second question, of course it's an infomercial, nobody's ever said otherwise.


bruce

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On Mon, 22 Sep 2008, Larry Stansifer wrote:

Do you really want some FS tech support guy mucking around in your computer?
After previewing the "pod cast" it's just another infomercial.
Let's fix the inherent JFW problems before we create some new ones.

-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of Yardbird
Sent: Monday, September 22, 2008 5:29 PM
To: jfw@xxxxxxxxxxxxx
Subject: Re: New FSCast Reveals Big News about JAWS 10


Nothing I know of.

----- Original Message -----
From: "Judith Bron" <jbron@xxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Monday, September 22, 2008 4:19 PM
Subject: Re: New FSCast Reveals Big News about JAWS 10


Does the new release have anything that will help with older versions of
jaws like jaws 7.1?  Thanks, Judith
----- Original Message -----
From: "Yardbird" <yardbird@xxxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Monday, September 22, 2008 7:12 PM
Subject: Re: New FSCast Reveals Big News about JAWS 10


I just listened to the FSCast, too. I'm not an ITunes user, although I
certainly can appreciate the difference this scripting I think there's
some  built-in scripting in Jaws 10, anyway)and the MSAA on Apple's
side will  make
with Jaws, because I once explored the site out of curiosity and realized
that without buying the JTunes scripts,there wasn't a chance in the world
that I could even familiarize myself with the site's layout and features.
So
that's great, for those who will use it.

But the feature they're making the big fuss about is this Tandem
function that will allow someone, for instance a Jaws tech support
person, to directly connect with a Jaws user's computer and actually
operate it, tweak settings and scripts, and all sorts of helpful
things. Just plain Jaws users
will be able to also use the feature for free acting as the "controller"
to
help a Jaws-using friend if it's only occasional usage, or pay a quarterly
or annual subscription fee. But for the user, the main advantage will be
that when you call FS tech support, they can connect with you and do stuff
on your own computer, and you can continue to operate from your side, as
well, if that's called for. The podcast explains very clearly how it
works.
In this case, of course, the Jaws customer doesn't have to pay any fee. FS
is paying on the support side, the "controller's" fee it's called.

I remember a few years ago I got frustrated about an FS tech support
person not being able to duplicate a problem I was describing, in this
case a couple of bugs that he had a hard time understanding and
couldn't duplicate
on is own computer. I remember saying something  like that audible.com had
something like this in place for years, and had often helped me with
difficult issues, so what was the big deal for FS? Of course there were
reasonable-sounding answers about the complexity of a screen reader being
involved or something, so I just let it go. But this ought to be really
nice
for some users, especially newer ones but not exclusively so.

----- Original Message -----
From: "Chris Hallsworth" <christopherhallsworth71@xxxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Monday, September 22, 2008 3:28 PM
Subject: Re: New FSCast Reveals Big News about JAWS 10


Yeah I know what you mean!

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E-mail: christopherhallsworth71@xxxxxxxxxxxxxx
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Skype: chrishallsworth7266
----- Original Message -----
From: "Mark Driesenga" <truthobjective@xxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Monday, September 22, 2008 11:18 PM
Subject: Re: New FSCast Reveals Big News about JAWS 10


I can't wait for the new JAWS beta, just for the iTunes support! :)
Definitely worth it.
----- Original Message -----
From: "Alex Midence" <alex.midence@xxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Monday, September 22, 2008 5:10 PM
Subject: Re: New FSCast Reveals Big News about JAWS 10


I'm excited about the possible patch for Jaws 8 and 9 and iTunes.

On 9/22/08, Bruce Toews <Bruce@xxxxxxxx> wrote:
The September FSCast is now out. This month, Eric Damery returns to
talk about the next public beta of JAWS(R) 10. Not only have we
made changes in
response to your feedback, but there are exciting new features to show
you. We'll demonstrate the powerful out-of-the-box access JAWS users
can
now enjoy with iTunes(R) 8. Plus, we unveil a significant new feature
that
will change the way many JAWS users receive support and assistance.
This
is an FSCast you won't want to miss. It can be obtained from
http://www.freedomscientific.com/fscast
--
  Bruce Toews
  dogriver@xxxxxxxx

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