Re: Can JAWS damage Word files?
- From: "Chandni" <chandni1@xxxxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Wed, 10 Mar 2004 22:04:20 +0100
Anna,
so if the date of the last modification of the normal.dot corresponds to the
date the PC crashes, does it mean it is causing the problem? If so, what
should I do next?
Thanks a lot
Fran
----- Original Message -----
From: "Anna K Byrne" <annakb@xxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Tuesday, March 09, 2004 1:48 AM
Subject: Re: Can JAWS damage Word files?
> Often the problem with Word, when it doesn't open at all, is Normal.dot,
> the template Word uses to format new files. Doing a search for normal.dot
> may find a number of files with that name. The size of the one on my
> computer right now is 26k. By looking at the size of your normal.dot and
> the date of the last modification, you can see whether it might be the
> problem.
>
> A friend contacted me March 3 because her Word wouldn't open. Her
> Normal.dot was 327k, last modified March 2. Overlaying her 327k version of
> the file with my 26,k version solved the problem. Copying things into
> word like pictures and e-mails can trash the normal.dot. Apparently these
> types of files can include characters that totally befuddle the template.
>
>
>
>
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