Re: Can JAWS damage Word files?

Hey Vicki;  send me your e mail address ok?  I just formated and lost any
info I had ok?  A big hug;  Ken B
----- Original Message -----
From: "Vicki Wherry" <v.wherry@xxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Monday, March 08, 2004 7:04 PM
Subject: Re: Can JAWS damage Word files?


> This has happened to me, in fact, the other day I was unable to open a
> single Word document in Word 2000. I went ahead and allowed my computer to
> send an error report to Microsoft, and it directed me to a web page
> suggesting that I needed to update my Office 2000. I did, and it solved
the
> problem 100%. You will need to have your office installation disc with you
> to do this, though. Hope this helps.
>
> Vicki
>
> ----- Original Message -----
> From: "Chandni" <chandni1@xxxxxxxxxxx>
> To: <jfw@xxxxxxxxxxxxx>
> Sent: Monday, March 08, 2004 5:39 PM
> Subject: Can JAWS damage Word files?
>
>
> Hi all,
> I have a problem on my work PC which occurs frequently. While I'm in a
word
> document, sometimes the PC crashes and when I restart the computer the
file
> is damaged. A bunch of temporary files are generated - from which the guys
> at tech support are able to restore my original document (but I can't ask
> them everytime!). Nobody has a clue as to why. They even re-installed
Office
> but the problem persists. I find it happens more frequently when I work
with
> tables.
>
> Is it possible that a conflict with JAWS is causing this? Just exploring
all
> possibilities, trying to find a solution!!
>
> Thanks so much in advance
>
> Fran
>
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