Re: Can JAWS damage Word files?

Dale,
I don't see why this should be offtopic!! When JAWS isn't able to tell us
what's going on, that in itself is a problem for us, and if we grow
impatient we can make our PCs crash! Thanks so much for your warning.
Actually I save to my local C drive. I doubt I'm experiencing the problem
you describe because it doesn't only happen when I save a document, but
sometimes it occurs when I simply type or read through it, especially
working with tables. But I had the impression it may be some kind of
overload for JAWS.

James, Office has just been reinstalled a few weeks ago...I guess it would
be no use to reinstall it...

Thanks so much to everybody who's trying to help me figure it out!

Fran

----- Original Message ----- 
From: "Dale Leavens" <dleavens@xxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Tuesday, March 09, 2004 3:43 AM
Subject: Re: Can JAWS damage Word files?


> Fran,
>
> At the risk of achieving moderated status, may I ask if the Word files are
> being saved on your local computer or on a shared network drive?
>
> If my hunch is correct, this is only indirectly Jaws related and I am
> probably in big doodoo. The problem is probably that for that instant when
> Word is saving the Word document Jaws cannot respond. This is usually so
> very brief you wouldn't notice it however if the document is being saved
> across the network that instant can be prolonged into minutes under some
> circumstances. Since you don't see the hourglass you can't tell that the
> computer is busy.
>
> As you attempt to continue working with Jaws the input buffer becomes
> overrun or something like that seems to happen and you are into error
> conditions which Jaws cannot tell you about being as it isn't working and
is
> in fact part of the problem now. In turn the various applications and
> network resource requirements freeze things up and you get an incompletely
> saved document.
>
> This seems to happen to me on my job, usually between 5 and 6 in the
evening
> when it is they run their timed back-up. This slows the network and if I
am
> not very careful and or forget and begin demanding use of my computer
before
> the network releases the document I get a freeze which requires a re-boot
> and usually results in lost data.
>
> Our I.T. people deny it but so far none has come around to examine the
> damaged documents so I now make sure to be extremely careful if I get
caught
> working late or deliberately save to a local drive and copy the document
in
> the morning.
>
> I am unaware of how and where Word stores the temporary back-up files it
> uses when one of the target storage devices is a LAN but for me it has not
> been very successful at restoring a failed save under those circumstances.
>
> If not a network or other slow situation then it is beyond my experience.
If
> not direct enough a Jaws related issue then my apologies Bruce, Honest I
> have tried not to answer questions directly on the list however having
> worked hours late only to have documents corrupted and even data lost I
felt
> list wide comment might save someone else beyond this particular lister
some
> substantial frustration.
>
>
> Dale Leavens, Cochrane Ontario
> dleavens@xxxxxxx
>      Home of the Polar Bear Express!
>
> ----- Original Message -----
> From: "Quanin" <quanin@xxxxxxxxxxxx>
> To: <jfw@xxxxxxxxxxxxx>
> Sent: Monday, March 08, 2004 5:52 PM
> Subject: Re: Can JAWS damage Word files?
>
>
> It's doubtful. JAWS doesn't have access to any files on your system that
> aren't related to the program itself. It doesn't manipulate files. Files
> manipulate the program. It's entirely likely that, when your work PC
> crashes, it attempts to back up the files first and is, possibly,
> unsuccessful. The fact that they are able to be restored suggests this is
> probably the most likely solution. Unless a program itself is trying to
use
> the same resources as JAWS, for instance another screen reader, JAWS
> shouldn't conflict.
>
> James
>
> At 11:39 PM 08/03/2004 +0100, you wrote:
> >Hi all,
> >I have a problem on my work PC which occurs frequently. While I'm in a
word
> >document, sometimes the PC crashes and when I restart the computer the
file
> >is damaged. A bunch of temporary files are generated - from which the
guys
> >at tech support are able to restore my original document (but I can't ask
> >them everytime!). Nobody has a clue as to why. They even re-installed
> Office
> >but the problem persists. I find it happens more frequently when I work
> with
> >tables.
> >
> >Is it possible that a conflict with JAWS is causing this? Just exploring
> all
> >possibilities, trying to find a solution!!
> >
> >Thanks so much in advance
> >
> >Fran
> >
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