[jaws-uk] Re: Tesco.com
- From: "Graham Page" <gpage@xxxxxxxxxxxxxx>
- To: <jaws-uk@xxxxxxxxxxxxx>
- Date: Wed, 8 Oct 2008 20:14:58 +0100
to be honest, unless you are using a device such as a mobile phone or another
device with a limited browser, I can really see no reason whatsoever for using
the Accessible version of the site when the standard version is just as
accessible if not more so. It is useful to be able to move by frame as the
current list of products is generally in the frame called Contents Right frame
I think. Being able to move by headings is also useful as this can take you
through the parts of the description of a product and it should also be an
alternative way of getting to the current list of products to choose from.
I've not used Tesco for a little while so I am assuming it has not changed
within the last 3 months.
Cheers
Graham
----- Original Message -----
From: Barbara Wilson
To: jaws-uk@xxxxxxxxxxxxx
Sent: Wednesday, October 08, 2008 7:24 PM
Subject: [jaws-uk] Re: Tesco.com
Hi
I'm replying to all the messages re my question about Tesco.com.
When you enter 0 into the quantity box the problem is that sometimes it is
not recognised as a valid quantity. Like David said, this happens on a random
basis and might work today and not tomorrow or yesterday. If it were my
Internet settings as the man on the Tesco support line suggested, then it would
not happen randomly but all the time.
They are of course willing to amend your order for you by phone, but given
the amount of time I had to wait for an answer on the line and having them go
through your order, It would end up costing more than paying someone to do your
shopping for you!
All credit to Tesco for having this accessible version of their shop, but
they really need to work out what the issue is as it's happening with lots of
blind users and it's a real pain.
Last night I went to the non-accessible version of the sight and found my way
into my shopping basket. I worked out by trial and error the following.
Below the quantity for each item there is a + sign. If you left mouse click
on the + it increases the quantity by 1. If you left mouse click on the space
directly before the + symbol then the quantity is decreased by 1. There is a
button below the + which begins with a / and you need to click on this / symbol
after you amend the quantity of each item. It takes a bit of fiddling about,
but as a last resort it does work.
Hope this helps someone out there.
Thanks for all the replies, glad to hear I'm not the only one.
Barbara
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Graham Page
Home Phone: 0207 265 9493
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