Barbara Once an item is in your basket, if you want to remove it, you have to enter 0 in the quantity box. Then when you press update basket it should tell you which items you have removed. It doesn't work if you simply delete the quantity from the box and leave it empty. Wendy _____ From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of david pritchard Sent: 08 October 2008 09:28 To: jaws-uk@xxxxxxxxxxxxx Subject: [jaws-uk] Re: Tesco.com Hi Barbara, I am a regular user of the Tesco site and have experienced this problem. In fact I've spent several long phone calls to the support line correcting orders after this problem occurred! It seems to happen with no apparent pattern, usually disappearing by the time I try again. Regards David p.s. I checked this morning and it works fine. ----- Original Message ----- From: Barbara Wilson <mailto:barkingbabs@xxxxxxxxxxxxxxx> To: jaws-uk <mailto:jaws-uk@xxxxxxxxxxxxx> Sent: Tuesday, October 07, 2008 4:34 PM Subject: [jaws-uk] Tesco.com Does anyone use Tesco.com to do grocery shopping and if so have they encountered the following problem while using their Access site?: Once you have added a quantity to your basket and then view your basket, if you then change that quantity and Enter on Update Basket, the next page shows a "Validation Error" And says that the new quantity is not a valid amount. This only happens sometimes but of course when it does you're stuck! If anyone has overcome this problem or if it is a site problem rather than something to do with JAWS, could they let me know. I'm using JAWS 9 and it happens when using both IE and Firefox. Barbara Get listed, network or find a business at an online directory of businesses owned and run by disabled people and associated support and advisory organisations: www.barkingbabs.co.uk