Hi phyllis Listen that engineer should come out to you proity because its somthing you need badly if you ring him up again and just say your totally blind your daughter works and you need your washing machine just say that your neighbour has gone on holidays and you can't get anybody to do your washing just talk like that it might work and he might send some one out sooner Try it phyllis that is bloody ridiculous up to next wednsday long way away just tell him you need it now be a bit firm with them phyllis Try it phone them tomorrow I use m my temper it helps some times try it going for cheese on toast now hahahahahaha you know what i am like for food in my belly all the time take care Love Carol x.x.x.x. -----Original Message----- From: Phyllis Edwards - Email Address: phyllis.edwards999@xxxxxxxxxxxxxx Sent On: 26/07/2011 18:04 Sent To: Carol O'Connor, guide Chat List - Email Address: missbossyboots33@xxxxxxxxx, guide.chat@xxxxxxxxxxxxx Subject: In Reply To: [guide.chat] Back now Hi Carole, you are making us all hungry, glad you have had a good day, well the washing machine bits are in, but for some reason out of my control, the engineer cannot come until Wednesday morning next week, nightmare, will just be so glad when its all sorted, just catching up on a few emails, hugs