[fvlc-l] Re: Courtesy Card questions
- From: "Kotschi, Mary C - DHS" <Mary.Kotschi@xxxxxxxxxxxxxxxxx>
- To: "'fvlc-l@xxxxxxxxxxxxx'" <fvlc-l@xxxxxxxxxxxxx>
- Date: Fri, 30 Apr 2010 13:24:41 -0500
It has been a long time since someone came in here and used a courtesy card.
Now--having said that, people do occasionally call and request tocome out here
and we grant that. They do not normally check out any items, but use our
journal resources and get copies.
Mary Campfield Kotschi
Director of Library Information Services
Winnebago Mental Health Institute
(920) 235-4910 Ext 2443
-----Original Message-----
From: fvlc-l-bounce@xxxxxxxxxxxxx [mailto:fvlc-l-bounce@xxxxxxxxxxxxx] On
Behalf Of Peter J. Gilbert
Sent: Thursday, April 29, 2010 6:18 AM
To: fvlc-l@xxxxxxxxxxxxx
Subject: [fvlc-l] Courtesy Card questions
Hey FVLCers,
Our friends down at COLAND (the Council on Library and Network Development) are
thinking about "statewide library access." As part of their discussion, they
started looking at programs in which multitype groups (like FVLC) had
reciprocal access agreements. The FVLC Courtesy Card program rose to the top of
their list.
So they'd like to know the answers to these questions -- and I'd like to hear
from you about any responses you have. What do you think about courtesy cards?
Are they used? How often (or why not)? That kind of thing.
a. What are the key elements of your program?
b. How has your program been marketed?
c. How is your program perceived by patrons?
d. Would you consider your program to be a PR success? Why or why not?
e. How is authentication handled? (This means authentication that the
person has a card at a Wisconsin library and is in good standing)
f. Can you share statistics/metrics on volume/frequency of use, patrons,
etc.
g. What is the anticipated next step or plan for expansion, if any?
h. Do you think your program could be replicated in other areas in
Wisconsin? Why or why not?
i. What advice would you give others areas considering this type of a
program?
I'm supposed to respond to them by Monday so if you could let me know any
thoughts you have about this by the end of the day tomorrow (Friday the 30th),
I'd appreciate it.
Thanks.
PG
--
Pete Gilbert
University Librarian
Lawrence University
Appleton WI 54911
peter.j.gilbert@xxxxxxxxxxxx
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