[fvlc-l] Re: Courtesy Card questions
- From: "OWEN, JUDITH A" <OWENJUDITH@xxxxxxxxxxxxxx>
- To: "'fvlc-l@xxxxxxxxxxxxx'" <fvlc-l@xxxxxxxxxxxxx>
- Date: Thu, 29 Apr 2010 06:31:58 -0500
Please see my responses below.
Judy Owen
Media Specialist - West High School
Program Leader Media Services
owenjudith@xxxxxxxxxxxxxx
920.997.1399 ext 7443
Dancing is going somewhere without packing your bags. ~ Beth Kephart
-----Original Message-----
From: fvlc-l-bounce@xxxxxxxxxxxxx [mailto:fvlc-l-bounce@xxxxxxxxxxxxx] On
Behalf Of Peter J. Gilbert
Sent: Thursday, April 29, 2010 6:18 AM
To: fvlc-l@xxxxxxxxxxxxx
Subject: [fvlc-l] Courtesy Card questions
Hey FVLCers,
Our friends down at COLAND (the Council on Library and Network Development) are
thinking about "statewide library access." As part of their discussion, they
started looking at programs in which multitype groups (like FVLC) had
reciprocal access agreements. The FVLC Courtesy Card program rose to the top of
their list.
So they'd like to know the answers to these questions -- and I'd like to hear
from you about any responses you have. What do you think about courtesy cards?
Are they used? How often (or why not)? That kind of thing.
a. What are the key elements of your program?
b. How has your program been marketed?
We inform high school students during research projects.
c. How is your program perceived by patrons?
Positively, but we seldom have any students that choose to take advantage of a
courtesy card.
d. Would you consider your program to be a PR success? Why or why not?
I would not consider the program to be a PR success since so few students take
advantage of the opportunity
e. How is authentication handled? (This means authentication that the
person has a card at a Wisconsin library and is in good standing)
f. Can you share statistics/metrics on volume/frequency of use, patrons,
etc.
g. What is the anticipated next step or plan for expansion, if any?
h. Do you think your program could be replicated in other areas in
Wisconsin? Why or why not?
i. What advice would you give others areas considering this type of a
program?
I'm supposed to respond to them by Monday so if you could let me know any
thoughts you have about this by the end of the day tomorrow (Friday the 30th),
I'd appreciate it.
Thanks.
PG
--
Pete Gilbert
University Librarian
Lawrence University
Appleton WI 54911
peter.j.gilbert@xxxxxxxxxxxx
Scanned by Barracuda Appliance as part of the
Appleton Area School District
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