My husband just helped me. I had to pull on either side of the card with both hands. I have very short, stubby, weak fingers, so this may help someone with not a lot of strength in just one hand. If you have a lot of strength and long fingernails, you can do it with one hand. -----Original Message----- From: bookport-bounce@xxxxxxxxxxxxx [mailto:bookport-bounce@xxxxxxxxxxxxx] On Behalf Of Joni Colver Sent: Wednesday, April 05, 2006 5:45 PM To: bookport@xxxxxxxxxxxxx Subject: [bookport] Re: new, please help Be sure to have your headphones on and listen for the two beeps that indicate that it is safe to remove the flash card. It takes a few seconds to hear the beeps after you stop reading. There is no need to remove the card though unless you want to put another one into the Book Port. You also have to pull fairly hard on the card to remove it so don't be afraid to exert some effort. Hope you enjoy the Book Port. It will be helpful to read through the manual to become familiar with the Book Port. If something doesn't make sense people on the list will be glad to help. Did you get a cassette tape with the manual on it? I listened to that before I tried to use the Book Port. Joni ----- Original Message ----- From: "Tataindi" <tataindi@xxxxxxxxxxxxx> To: <bookport@xxxxxxxxxxxxx> Sent: Wednesday, April 05, 2006 3:35 PM Subject: [bookport] new, please help Hello, I subscribed to this list some days ago and today I received the bookport. I have 2 questions: 1. How do I put the batteries? I try, but the machine doesn't say ready. 2. How do I remove the flash card?