Also, if you remove the batteries make sure bookcourier has gone to sleep first. There's a change battery change command diamond key and the plus key pressed together. these are the first 2 keys on the last row. Also when the machine goes into a weird state, often a reset is all that is needed. Its probably not a good idea to remove the batteries as a form of reset, unless the reset command doens't work. The reset command is diamond plus 2 pressed together. The first key in the last row and the second key in the first row. HTH Holly At 04:22 AM 12/8/2004, you wrote: >Hi Folks, > >My wife is only using her Book Courier to listen to MP3 files. It seems to >be working OK for this purpose but when trying to help her with a minor >problem a couple of days ago, I pressed the help key and it started to play. >No matter what key I pressed it wouldn't stop and I had to remove the >batteries. I also noticed some time ago that the battery indicator always >registers 50 per cent, even when new batteries are inserted. I don't want to >fiddle with the machine at present, as my wife is reading a book but can >anyone suggest how I may be able to correct these problems when she has >finished? > >Best. > >Robert.