Shelly, try standing it on its right, then its left side a time or 2. I really think u need 2 send it back, though. This happens w/Julia's scanner every so often. On 9/12/09, Shelley L. Rhodes <guidinggolden@xxxxxxxxx> wrote: > yep, I know that sound, smile. > > ----- Original Message ----- > From: "Larry Lumpkin" <llumpkin@xxxxxxxxxxxxx> > To: <bksvol-discuss@xxxxxxxxxxxxx> > Sent: Saturday, September 12, 2009 4:12 PM > Subject: [bksvol-discuss] Re: new scanner has arrived help! > > >> Did you unlock the head by letting the lock lever down under the right >> front >> leg? >> >> -----Original Message----- >> From: bksvol-discuss-bounce@xxxxxxxxxxxxx >> [mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Shelley L. >> Rhodes >> Sent: Saturday, September 12, 2009 2:37 PM >> To: bksvol-discuss@xxxxxxxxxxxxx >> Subject: [bksvol-discuss] Re: new scanner has arrived help! >> >> yep, downloaded the latest driver, which included the patch. >> >> It warms up fine, it is sticking on its way back from finishing a scan. >> >> ----- Original Message ----- >> From: "Jackie McBride" <abletec@xxxxxxxxx> >> To: <bksvol-discuss@xxxxxxxxxxxxx> >> Sent: Saturday, September 12, 2009 3:30 PM >> Subject: [bksvol-discuss] Re: new scanner has arrived help! >> >> >>> Shelly, did u download & install the warmup.exe patch? >>> >>> On 9/12/09, Shelley L. Rhodes <guidinggolden@xxxxxxxxx> wrote: >>>> Thank you for these. >>>> >>>> I did all of these, but... I encountered a problem. >>>> >>>> The lamp seems to get stuck near the end of its cycle, it just won't go >>>> any >>>> farther and it sounds like it shouldn't be doing that. >>>> >>>> I know someone else had that problem and they contacted the company and >>>> it >>>> was resolved. >>>> >>>> Smile. >>>> >>>> But I did what he said, and it does work well, just need to work on the >>>> frozen lamp thing, smile. >>>> >>>> >>>> ----- Original Message ----- >>>> From: "Larry Lumpkin" <llumpkin@xxxxxxxxxxxxx> >>>> To: <bksvol-discuss@xxxxxxxxxxxxx> >>>> Sent: Thursday, September 10, 2009 10:52 PM >>>> Subject: [bksvol-discuss] Re: new scanner has arrived help! >>>> >>>> >>>>> Here are the instructions straight from Nick. >>>>> >>>>> >>>>> " 1. Download OpticBook's drivers from the <plustek.com> site, as they >>>>> are >>>>> text-based and easier for We Blind user's to run than the 2 discs full >>>>> of >>>>> unnecessary >>>>> software which ship with the unit. >>>>> 2. Uninstall any current scanner software, and immediately thereafter, >>>>> or >>>>> at least after the next "reboot" use (shift_del) on "windows\twain_32" >>>>> folder and >>>>> subsidiary folders so it won't leave Windoes confused, don't worry the >>>>> folder will be recreated during installation of OpticBook 3600 >>>>> software. >>>>> 3. Unlock scanner head lock located behind front right foot of scanner, >>>>> front being book edge, rear being top's hinges. Plug scanner into USB >>>>> II >>>>> port on >>>>> computer, and power and power-up the scanner. >>>>> 4. Install software. >>>>> 5. DO NOT REMOVE "Option Express OpticBook manager from StartUp group >>>>> under >>>>> any circumstances. >>>>> 6. Have trustworthy sighted person access "task Tray.OpticBook Action >>>>> Express.utilities" and advance scanner light on durration slider as far >>>>> as >>>>> it will go (15 >>>>> minutes or... >>>>> 7. >>>>> Run "program files\kurzweil educational systems\diags\scanconf.exe" set >>>>> all >>>>> "ADF" related parameters including "Full Duplex" to "off/disabled", >>>>> "Native >>>>> Scan" to "on/enabled", "Hold Scanner" to "never" and, "Fast Cancel" to >>>>> "enabled". Finally, "click" on "Done". >>>>> 8. Make sure "WIA" scanner driver is selected in Kurzweil 1000.scanner >>>>> settings.scanner source" (alt_t s alt_s) make sure "WIA" OpticBook >>>>> Driver, >>>>> is >>>>> selected, then, "OK" and Save Settings in Default Settings file, (alt_t >>>>> v) >>>>> and "enter" >>>>> 9. Try a scan." >>>>> >>>>> -----Original Message----- >>>>> From: bksvol-discuss-bounce@xxxxxxxxxxxxx >>>>> [mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Shelley L. >>>>> Rhodes >>>>> Sent: Thursday, September 10, 2009 9:07 PM >>>>> To: bksvol-discuss@xxxxxxxxxxxxx >>>>> Subject: [bksvol-discuss] new scanner has arrived help! >>>>> >>>>> O.k. guys, it has arrived, now... where do I put the drivers, when i >>>>> find >>>>> them. is there a particular folder where they need to go? >>>>> >>>>> You can tell I don't do this that often. >>>>> >>>>> Shelley L. Rhodes, M.A., VRT >>>>> And Guinevere: retired Guide Dog >>>>> guidinggolden@xxxxxxxxx >>>>> Guide Dogs for the Blind >>>>> Alumni Association >>>>> www.guidedogs.com >>>>> >>>>> America has been called a melting pot, but it seems better to call it a >>>>> mosaic, for in it each nation, people or race which has come to its >>>>> shores >>>>> has been privileged to keep its individuality, contributing at the same >>>>> time >>>>> its share to the unified pattern of a new nation. -King Baudouin of >>>>> Belgium >>>>> (1930-1993) >>>>> >>>>> To unsubscribe from this list send a blank Email to >>>>> bksvol-discuss-request@xxxxxxxxxxxxx >>>>> put the word 'unsubscribe' by itself in the subject line. To get a >>>>> list >>>>> of >>>>> available commands, put the word 'help' by itself in the subject line. >>>>> >>>>> To unsubscribe from this list send a blank Email to >>>>> bksvol-discuss-request@xxxxxxxxxxxxx >>>>> put the word 'unsubscribe' by itself in the subject line. To get a >>>>> list >>>>> of available commands, put the word 'help' by itself in the subject >>>>> line. >>>>> >>>> >>>> To unsubscribe from this list send a blank Email to >>>> bksvol-discuss-request@xxxxxxxxxxxxx >>>> put the word 'unsubscribe' by itself in the subject line. To get a list >>>> of >>>> available commands, put the word 'help' by itself in the subject line. >>>> >>>> >>> >>> >>> -- >>> Change the world--1 deed at a time >>> Jackie McBride >>> Check out my homepage at: >>> www.abletec.serverheaven.net >>> & please join my fight against breast cancer >>> <http://teamacs.acsevents.org/site/TR?px=1790196&pg=personal&fr_id=3489> >>> To unsubscribe from this list send a blank Email to >>> bksvol-discuss-request@xxxxxxxxxxxxx >>> put the word 'unsubscribe' by itself in the subject line. To get a list >>> of available commands, put the word 'help' by itself in the subject line. >>> >> >> To unsubscribe from this list send a blank Email to >> bksvol-discuss-request@xxxxxxxxxxxxx >> put the word 'unsubscribe' by itself in the subject line. To get a list >> of >> available commands, put the word 'help' by itself in the subject line. >> >> To unsubscribe from this list send a blank Email to >> bksvol-discuss-request@xxxxxxxxxxxxx >> put the word 'unsubscribe' by itself in the subject line. To get a list >> of available commands, put the word 'help' by itself in the subject line. >> > > To unsubscribe from this list send a blank Email to > bksvol-discuss-request@xxxxxxxxxxxxx > put the word 'unsubscribe' by itself in the subject line. To get a list of > available commands, put the word 'help' by itself in the subject line. > > -- Change the world--1 deed at a time Jackie McBride Check out my homepage at: www.abletec.serverheaven.net & please join my fight against breast cancer <http://teamacs.acsevents.org/site/TR?px=1790196&pg=personal&fr_id=3489> To unsubscribe from this list send a blank Email to bksvol-discuss-request@xxxxxxxxxxxxx put the word 'unsubscribe' by itself in the subject line. To get a list of available commands, put the word 'help' by itself in the subject line.