Hi Scott, I applaud your ability to express a dissenting view in such a reasonable way. It may be necessary for Bookshare to set up a system in which customers can choose a stripped or nonstripped version of the book, depending on their purposes for it. If this is true, no wonder Bookshare is dragging its electronic feet--this will require some specific planning and organization by people whose hands are about as full as they can get. Kellie