This message was posted by sschroed2 on AmayaUsers.com. PLEASE DO NOT REPLY VIA EMAIL. Instead, respond to the thread on the WEBSITE by clicking here: http://www.amayausers.com/boards/ultimatebb.php?/topic/1/418/2.html#000017 I purchased the large slimline 2 clamp and had the same problems. I could not get it to clamp tight. I also called about if their was another piece and was told the same thing by Melco. Also had the puckering and flagging problem, plus other problems. I decided it was too expensive an item to keep if it did not work the way I expected so I returned it. However, I had to pay a 15% restocking charge, which still made it an expensive transaction. I recently talked to melco about it again and they said they've been able to hoop a piece of paper and have it hold tight. One of the main reasons I originally bought it was to do automotive carpet. Melco told me they had used it for that purpose and it worked fine. So I've considered trying again. I thought maybe something was wrong with the 1st one I bought, they said that was possible and if I ordered again and it still did not work they would waive the restocking fee this time. I feel that's fair so may try again in the near future. Sue All Custom Embroidery =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================