This message was posted by signman on AmayaUsers.com. PLEASE DO NOT REPLY VIA EMAIL. Instead, respond to the thread on the WEBSITE by clicking here: http://www.amayausers.com/boards/ultimatebb.php?/topic/1/418/2.html#000027 Is it hitting the 'needle plate' when sewing out? We found that you have to 'lose' a half inch of space all around the inside of the slimline 'sewing area' because the bottom frame will hit the needle plate and ride up long before the 'trace' function tells you no room left. This makes the clunk, and if you watch as it sews-the material also moves up and pulls, causing needle movement, thread breakage, etc. When you got the slimline frame assembly there should have been a narrow plastic 'strip' in the package...why they couldn't stick a decal on it or have it printed 'height adjustment guage' I don't know...because that's what it is there for. Lay it down on the bobbin 'bar', adjust the frame to lightly ride on it, and until you hoop a heavy garment, the frame won't touch. But nothing keeps it from hitting the needle plate. Adjust the frame high enough to clear the needle plate and you'll run into the needle bar itself. They should change the dimensions of 'sewable area' in the program so the trace alarm tells you when you are in the danger zone. =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================