[amayausers] Re: question concerning refund

too late for that.. The item was not damaged..
She did not like it...
She changed her mind about the design at least 5 times before we stitched it
out.  She threatened law suit ..She just send me the shirt. It is easier
with a customer like this to do the refund.

so..She paid someone 7.00 for the shirt plus shipping.  Do we include that
 shipping when we refund her?  I need to know what I should do.

Margaret



----- Original Message ----- 
From: "Linen Barn" <linen@xxxxxxxxxxx>


> When I have a customer bring in their own merchandise I tell them I will
not
> guarantee it if anything bad happens (needle break, etc.).  I cannot
afford
> to replace items customers bring to me.
>
> Aaron Sargent
> The Linen Barn
> linen@xxxxxxxxxxx
> Medford, Oregon

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