[amayausers] Re: question concerning refund

When I have a customer bring in their own merchandise I tell them I will not
guarantee it if anything bad happens (needle break, etc.).  I cannot afford
to replace items customers bring to me.

Aaron Sargent
The Linen Barn
linen@xxxxxxxxxxx
Medford, Oregon
----- Original Message ----- 
From: "Margaret of Auriesville" <auriesville@xxxxxxxxxxx>
To: <amayausers@xxxxxxxxxxxxx>
Sent: Monday, August 23, 2004 8:28 AM
Subject: [amayausers] question concerning refund


> Hi there,
> We have one customer who was not pleased with her shirt.  We refunded the
$ for the embroidery, but as she furnished the shirt, she want the $ back
for that also.
> My question is this:
>     She paid someone 7.00 for the shirt plus shipping.  Do we include that
shipping when we refund her?
>
> Blessings,
> Margaret
>
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