[amayausers] Re: question concerning refund

Margaret,
This one sounds like a real headache. Refund the cost of the shirt just to
get her off your back and put her on your black list. I would not include
shipping as that was her choice to return it by mail.

Rod Springer
Melco Trained Technician
(We also do Design Shop Pro+ digitizing)
Boise, ID
(208) 938-3038
springer37@xxxxxxxxxxxx
----- Original Message ----- 
From: "Margaret of Auriesville" <auriesville@xxxxxxxxxxx>
To: <amayausers@xxxxxxxxxxxxx>
Sent: Monday, August 23, 2004 9:50 AM
Subject: [amayausers] Re: question concerning refund


> too late for that.. The item was not damaged..
> She did not like it...
> She changed her mind about the design at least 5 times before we stitched
it
> out.  She threatened law suit ..She just send me the shirt. It is easier
> with a customer like this to do the refund.
>
> so..She paid someone 7.00 for the shirt plus shipping.  Do we include that
>  shipping when we refund her?  I need to know what I should do.
>
> Margaret
>
>
>
> ----- Original Message ----- 
> From: "Linen Barn" <linen@xxxxxxxxxxx>
>
>
> > When I have a customer bring in their own merchandise I tell them I will
> not
> > guarantee it if anything bad happens (needle break, etc.).  I cannot
> afford
> > to replace items customers bring to me.
> >
> > Aaron Sargent
> > The Linen Barn
> > linen@xxxxxxxxxxx
> > Medford, Oregon
>
>
>
>

Other related posts: