Well, I'm getting a little (ok a lot) less patient than when I
started this process. Used this procedure today and the computer
didn't care that it was a new day--still doesn't work. Simply put
when I start the Amaya OS it tells me that I don't have an ethernet
connection, restart computer. How in the world can this same
message come up on two different working computers??? I hope
Dorothy is available for a call today................ Anyone else
with ANY ideas?
Kathy
----- Original Message -----
From: David Anderson
To: amayausers@xxxxxxxxxxxxx
Sent: Friday, February 26, 2010 9:54 PM
Subject: [amayausers.com] Re: newbie, continued
Kathy,
Did the information I sent you work.
It sounds exactly like the problem we had 4 weeks ago with a customer.
I was able to run their machine with my laptop, using their cable
and dongle without a problem, however their new laptop wouldn’t work.
Re-installing the software using the installation procedure sent to
you fixed the problem.
Cheers
Dave Anderson
From: amayausers-bounce@xxxxxxxxxxxxx [mailto:amayausers-
bounce@xxxxxxxxxxxxx] On Behalf Of K Nehmer
Sent: Saturday, 27 February 2010 2:13 PM
To: amayausers@xxxxxxxxxxxxx
Subject: [amayausers.com] Re: newbie, continued
Bought the new cable. Melco says it can't be the cable because we
can't even get that far. The OS simply won't recognize the
ethernet port, gives me an error message before the OS loads. Now
mind you this is on TWO computers, TWO different versions of the
software. Was on the phone with them for 45 minutes trying
everything. Gonna trying everything again tomorrow with my fingers
crossed. If anybody comes up with anything in their sleep, jet let
me know.............
Kathy
----- Original Message -----
From: DLCompton@xxxxxxx
To: amayausers@xxxxxxxxxxxxx
Sent: Friday, February 26, 2010 5:54 PM
Subject: [amayausers.com] Re: newbie, continued
First, look at your cable ends.....are the colors in the same
sequence when they're side by side (parallel)? If so, you have a
standard cable NOT the crossover one. Buy a new cable ($20ish).
Second, if you have a crossover cable, there's no guarantee it
hasn't been damaged (broken wire) so a new cable can be useful to
eliminate the cable as a problem.
Third, make sure you turn your computer on first and start your
Amaya OS before turning on the machine.
Fourth, follow the procedures to power-up for the first time.
?? - Is this a new computer or a new install of OS OR is this the
same system the Amaya was connected to before with same cabling.
Give me a call if you want.
Dorothy Compton, Owner
Bee Embroidered
www.BeeEmbroidered.com
(916) 635-7467
Embroidery, Screenprinting, Rhinestones, Vinyl,
Direct-to-Garment Printing, Engraving (Awards/Recognition)
In a message dated 2/26/2010 2:54:12 P.M. Pacific Standard Time,
pineapple@xxxxxxxxx writes:
No you can get any office depot or any computer store. Do you
think that is the problem?
K Nehmer wrote:
Well, my software is here. Successfully loade dthe OS but the
Design Shop Pro + wants my code--and, of course, it's no where to
be found.............
Was told when I ordered the software that it probably was a
software error when I can't get the computer to recognize the
crossover cable--WRONG. Still get the message that the Amaya OS is
not recognizing the ethernet connection. Is the only place to get
a crossover cable Melco?
Kathy
