[access-uk] Re: tesco again

Hi Carol
I have just finished putting away my groceries that were delivered by Asda.  
They were due between 5 and 7 and came at about 5.30.  There were a couple of 
substitutes but they were reasonable - Not like the leap of imagination that I, 
on occasion, got from Tesco's.  The delivery guy read out the substitutes, 
checked them in the bags and asked if I wanted to keep them.  This is similar 
to the Tesco delivery guys.  However, teh Asda guy had a palm top that he 
sorted out the refund on there and then for the substitutes I didn't want .

Until someone calls, I cannot tell you the sell by dates.  Sorry.

One thing with the web site for Asda is that, by accident, I ordered two of 
three things when I only wanted the one.  I suppose I should have checked 
before I sent the order but I didn't.  I can only conclude that it is easy to 
make a mistake with the selection.  Still, I once ordered 11 curries instead of 
just the one a few months ago with Tesco.  

So, to compare delivery, I don't think there is much difference.  The main 
choice is whether you want to use the access site or not.

Barry H

  ----- Original Message ----- 
  From: carol pearson 
  To: access-uk@xxxxxxxxxxxxx 
  Sent: Monday, August 09, 2004 1:37 PM
  Subject: [access-uk] Re: tesco again


  Barry,

  Let me know how it goes for you and thanks for your experiences.  All
  are very welcome right now.


  --
  Carol
  carol.pearson@xxxxxxxxxxxx 



  -----Original Message-----
  From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
  Of Barry
  Sent: 09 August 2004 12:13
  To: access-uk@xxxxxxxxxxxxx
  Subject: [access-uk] Re: tesco again


  Hi Carol
  I used to shop at Sainsbury's.  I would go to the help desk and they
  would get a member of staff to go round with me.  However, the staff
  they chose included the 'Meet and greet' girl, the 16 year old guy who
  collects the trolleys in the car-park and the newsagent staff who don't
  know the store.  At the Tesco' Superstore  I have had students who don't
  do shopping as they "live with their parents".  The best service is at
  the smaller Tesco store where I have never had any complaints.

  If we work on the 'pay peanuts' principal, I don't think I will be
  shopping in store at Asda as the wages their are, I believe, pretty bad.
  However, I am waiting for my first delivery from them with on-line
  shopping.

  Barry H

    ----- Original Message ----- 
    From: carol pearson 
    To: access-uk@xxxxxxxxxxxxx 
    Sent: Monday, August 09, 2004 11:46 AM
    Subject: [access-uk] Re: tesco again


    Wally,

    I can agree wholeheartedly with what you write and, although my
  husband
    does the bulk of the shopping, he is often given someone to help him
  who
    cannot read, never shops for themselves and doesn't know where
  anything
    is in the store.  I have been thinking of trying Tesco again.  (When
  we
    were in London we had a disastrous delivery . . . and I won't bore you
    all with the problems now.)  Your comments have made me wonder if it's
    really worth having another go.  If anyone therefore has some good,
    positive stories and has had good service for some time, please say
  so.


    --
    Carol
    carol.pearson@xxxxxxxxxxxx 



    -----Original Message-----
    From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
  Behalf
    Of Wally.Harding@xxxxxxxxxxx
    Sent: 09 August 2004 09:24
    To: access-uk@xxxxxxxxxxxxx
    Subject: [access-uk] Re: tesco again


    the pickers are often low paid youngsters, probably school kids who
  want
    to earn a few bob but don't either care, think or know about these
    issues. Most, probably never do the shopping, mum and dad always do it
    for them. They simply have to turn up at meal times and eat it, having
    first complained about what was on offer.

    further more, I sometimes get the impression that they can't or won't
    read, because the notes we've added to items seem to go ignored. Well
    perhaps that's a bit harsh, maybe they're just under pressure and they
    do have to pick at least two orders simultaneously!

    I know not all kids are like this but the  ones with more up top see
  the
    pay and say that it's not for them. I guess if you pay peanuts, you
  get
    monkeys. smile.

    We once ordered a bottle of mouth wash and had it substituted with
    steredent! apart from mouths what do the two have in common that would
    make the steredent a good substitute? also this week we had some
  bananas
    that had obviously been broken off a larger bunch, oops sorry bananas
    come in hands, but on doing so they have split the skins. don't they
    know that if you want to successfully break a number of bananas off a
    larger hand you should grip and separate them at the top, not grip the
    bananas themselves because it's easier to get hold of them.

    Sorry, having a bad day today, took a bottle of milk, yes a new full
    one, out of the fridge and half of it was solid ice and the other half
    went everywhere when the bottom of the bottle fell out.. chuckle.

    No! it didn't come from Tesco. smile.

    Wally Harding
    RNIB Hi-tech support

    -----Original Message-----
    From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx]On
  Behalf
    Of andrew shipp
    Sent: 06 August 2004 18:52
    To: access-uk@xxxxxxxxxxxxx
    Subject: [access-uk] Re: tesco again

    Hello Barry I would be very interested in any article you can send me
  on
    this,  I spoke to there customer service and they tell me as long as
    they are sold  by midnight of the date  stated on the packet they are
    within there right to sell it to you.  Ok I should of possible stated
  a
    longer date but haven't any of there pickers got any common sense  or
  is
    this asking to much of them.  I am really steaming over this one as
  this
    isn't the first time this has happened to me.  If I have to I will
  start
    shopping some were else were  they do take care of there customers.
    Regards

    Andrew Shipp

    Located Northamptonshire

    Home phone 01604-517007,

    Mobile )07773457805,

    Email andrew-shipp4@xxxxxxxxxxxx

    I am also the Manager and Moderator of blind-gardening.

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