I do appreciate this, Dave, but how are we expected to know if they don't advertise this fact!
OK, you thought to make an appointment. I was doing lots of different things that day and decided to combine them. Didn't have a clue they would be unable to give a proper demo.
-- Carol carol.pearson29@xxxxxxxxxxxxxx ---- Original Message ---- From: "David Russell" <david.russell8@xxxxxxxxxxxx> To: <access-uk@xxxxxxxxxxxxx> Sent: Wednesday, June 24, 2009 12:02 PM Subject: [access-uk] Re: TIME FOR A RANT ...
Carol, I cannot comment on the service you received, but, in my experience, if you go to the RNIB Resource Centre to look at a particular product, then it is advisable to make a specific appointment to have a demonstration of that product. I did this some time ago for the Plextalk PTR1, and a member of staff spent an hour with me going over every detail. The technical people are not always available, which is why it benefits both them and you if you make an appointment. David -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx]On Behalf Of Carol Pearson Sent: 24 June 2009 10:11 To: Access UK Mailing List Subject: [access-uk] TIME FOR A RANT ... Hi all, I don't exactly apologise for this post and I'll try to keep it brief! I've just written about my recent experience when visiting the RNIB shop at Judd Street for the first time a few weeks back ... (I won't repeat here what I wrote there ...) My quest to get a proper indepth demonstration of the Plextalk Pocket has been exceedingly difficult ... and I've now decided to give it up. Not only was I unable to get anything like a demonstration at the RNIB, but I have declined to purchase the "Infotech" article. This was the last nail in the coffin for me! I was told this would cost me £10 as I'm not a regular subscriber to "Infotech" and you can no longer purchase individual articles at a reasonable rate. I think £10 is too steep and, despite my writing both Brian and Terry at T&T, I heard nothing from them. Well, that's just too bad! It seems my quest for a recorder I'll really like and get on with is just not to be! Surely, it ought to be easier than this to get proper demonstrations and a working knowledge of this high tech stuff for which we have to pay fairly high prices anyway ... OK - rant over! -- Carol carol.pearson29@xxxxxxxxxxxxxx ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq __________ Information from ESET Smart Security, version of virus signature database 4182 (20090624) __________ The message was checked by ESET Smart Security. http://www.eset.com ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq
** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq
