[access-uk] Re: THE OLD CHESTNUT OF FREEDOM'S US AND UK PRICES
- From: Glenn Tookey <Glenn.Tookey@xxxxxxxxxxxxxxxxxxx>
- To: "access-uk@xxxxxxxxxxxxx" <access-uk@xxxxxxxxxxxxx>
- Date: Mon, 30 Aug 2010 10:26:43 +0000
Yes, if the goods are manufactured in US, the UK supplier has additional costs
over and above the US supply/ Reseller chain - shipping to UK, duty etc (as set
out by George). So, the UK price for the equivalent product will be higher than
the US. It would be the same the other way around.
There are other considerations, such as size of market. The US market is
significantly larger than the UK, so the fixed costs for any retailer can be
spread over a greater volume of sales, which could also lead to lower prices.
Glenn
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Gordon Keen
Sent: 30 August 2010 10:02
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: THE OLD CHESTNUT OF FREEDOM'S US AND UK PRICES
So U.S. retailers have the same range of costs to meet as their U.K.K
equivelents but U.K. prices are higher, is that right?
Regards
G
From glorious Devon, England.
On 30 Aug 2010, at 09:26, Glenn Tookey wrote:
> Yes, I am sure they do, but they do not do it for the UK, we have to do that
> and it is an overhead that forms part of the equation, that's all I'm saying.
>
> As, I said earlier, the price of our products in £ is within a few % normally
> of the US price. The Pearl is the only exception because our dealer discount
> does not cover all of the costs outlined in George and My emails.
>
> When the discounted period end and the price in the US goes to $1200 and out
> dealer discount returns to normal level, then the Pearl will follow the same
> structure as our other UK products.
>
> Regards
> Glenn
>
> -----Original Message-----
> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
> Gordon Keen
> Sent: 29 August 2010 16:47
> To: access-uk@xxxxxxxxxxxxx
> Subject: [access-uk] Re: THE OLD CHESTNUT OF FREEDOM'S US AND UK PRICES
>
> Are you saying that U.S. distributors do not provide the same level of
> support and after sales service?
> (raised eyebrow)
>
> Regards
>
> G
>
> From glorious Devon, England.
> On 29 Aug 2010, at 16:28, Glenn Tookey wrote:
>
>> So, taking up George's commentary, now the goods are in the Reseller's
>> warehouse in the UK.
>>
>> Now have to allow for warranty and repairs (if we return goods to US we have
>> to pay the shipping) - however good a product some of them need after sales
>> attention and service.
>>
>> Many AT products- especially new ones - have to be taken to the potential
>> customer which means taking them to exhibition (pay staff, pay for vehicle,
>> pay for travel costs, pay for insurance etc) and / or take the goods to a
>> home demonstration. Software is still shipped in boxes as customers still
>> want the media. The cost of taking a product on the road to demo is
>> significant.
>>
>> For software we also provide free helpdesk support, sometimes that means
>> hours on the phone for one specific problem.
>>
>> When you look at the UK price for a product you will find that it is not too
>> far out from the US price, the exception for us at Sight and Sound is the
>> Pearl, which started this thread.
>>
>> The reason why that product varies so significantly is that because it is
>> heavily discounted in the US then reseller discounts are approximately 50%
>> of normal discount (and the gross price is halved in the offer, so net
>> profit to pay all of the costs outlined in the thread is much lower) - hence
>> the difference between US and UK price of the Pearl.
>>
>> Regards
>> Glenn
>
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