[access-uk] Re: THE OLD CHESTNUT OF FREEDOM'S US AND UK PRICES
- From: Tristram Llewellyn <tristram.llewellyn@xxxxxxxxxxxxxxxxxxx>
- To: "'access-uk@xxxxxxxxxxxxx'" <access-uk@xxxxxxxxxxxxx>
- Date: Wed, 15 Sep 2010 14:22:08 +0000
I doubt if you would find anything like a similar variation in price among
dealers of the kind of accessibility equipment typically talked about on this
list.
Regards.
Tristram Llewellyn
Sight and Sound Technology
Technical Support
www.sightandsound.co.uk
Mail:
Tristram: tristram.llewellyn@xxxxxxxxxxxxxxxxxxx
Technical: Support@xxxxxxxxxxxxxxxxxxx
General – info@xxxxxxxxxxxxxxxxxxx
Phone:
Support line: 0845 634 7979
Sight and Sound Technology Limited is a company registered in England and
Wales, with company number 1408275.
Sight and Sound Technology
Welton House North Wing
Summerhouse Road
Moulton Park
Northampton
NN3 6WD
VAT Number – GB 860 2121 66.
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Barry Hill
Sent: 15 September 2010 14:38
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: THE OLD CHESTNUT OF FREEDOM'S US AND UK PRICES
Hi Steve and all
I do appreciate the genuine extra costs that a UK distributor of access
goods has, but I also feel that there are some that are just rip-off's. For
instance, I was looking for a shower seat for my mum recently. I went to a
specialist access company for the seat where the price was £79.99. My
sister went to B&Q and found the exact same seat for £17.99. I know that
B&Q have massive buying power, work on small profit margins with high
turnover and don't have reps, but that's one hell of a mark up.
Cheers
Barry
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Steve Nutt
Sent: 15 September 2010 2:16 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: THE OLD CHESTNUT OF FREEDOM'S US AND UK PRICES
Hi Gordon,
What the US resellers don't pay is import duty. So the guy who discounts
for shipping in the US can't take account of UK import duty, which is hefty.
All the best
Steve
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Gordon Keen
Sent: Monday 30 August 2010 10:02
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: THE OLD CHESTNUT OF FREEDOM'S US AND UK PRICES
So U.S. retailers have the same range of costs to meet as their U.K.K
equivelents but U.K. prices are higher, is that right?
Regards
G
From glorious Devon, England.
On 30 Aug 2010, at 09:26, Glenn Tookey wrote:
> Yes, I am sure they do, but they do not do it for the UK, we have to
> do
that and it is an overhead that forms part of the equation, that's all I'm
saying.
>
> As, I said earlier, the price of our products in £ is within a few %
normally of the US price. The Pearl is the only exception because our dealer
discount does not cover all of the costs outlined in George and My emails.
>
> When the discounted period end and the price in the US goes to $1200
> and
out dealer discount returns to normal level, then the Pearl will follow the
same structure as our other UK products.
>
> Regards
> Glenn
>
> -----Original Message-----
> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
> Behalf
Of Gordon Keen
> Sent: 29 August 2010 16:47
> To: access-uk@xxxxxxxxxxxxx
> Subject: [access-uk] Re: THE OLD CHESTNUT OF FREEDOM'S US AND UK
> PRICES
>
> Are you saying that U.S. distributors do not provide the same level
> of
support and after sales service?
> (raised eyebrow)
>
> Regards
>
> G
>
> From glorious Devon, England.
> On 29 Aug 2010, at 16:28, Glenn Tookey wrote:
>
>> So, taking up George's commentary, now the goods are in the
>> Reseller's
warehouse in the UK.
>>
>> Now have to allow for warranty and repairs (if we return goods to US
>> we
have to pay the shipping) - however good a product some of them need after
sales attention and service.
>>
>> Many AT products- especially new ones - have to be taken to the
potential customer which means taking them to exhibition (pay staff, pay for
vehicle, pay for travel costs, pay for insurance etc) and / or take the
goods to a home demonstration. Software is still shipped in boxes as
customers still want the media. The cost of taking a product on the road to
demo is significant.
>>
>> For software we also provide free helpdesk support, sometimes that
>> means
hours on the phone for one specific problem.
>>
>> When you look at the UK price for a product you will find that it is
>> not
too far out from the US price, the exception for us at Sight and Sound is
the Pearl, which started this thread.
>>
>> The reason why that product varies so significantly is that because
>> it is
heavily discounted in the US then reseller discounts are approximately 50%
of normal discount (and the gross price is halved in the offer, so net
profit to pay all of the costs outlined in the thread is much lower) - hence
the difference between US and UK price of the Pearl.
>>
>> Regards
>> Glenn
>
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