[access-uk] Re: Lloyds TSB new security system
- From: "Alexander Shannon" <alexander.shannon@xxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Wed, 17 Jun 2009 15:38:33 +0100
Hi Peter,
I am also a Lloyds customer who has used both telephone and
internet banking, and having read both Kulvinder's post and
your reply to him I wish to make a few points.
Firstly regarding the testing, you only referred to having
tested with Jaws, for the benefit of those with other access
technology solutions , do you know if the tests were done by
users of other screen Access technology such as HAL,
Supernova, NVDA and System Access?
Secondly, do you know where I can find information on the
roll out of the system you are referring to, as I have had
to set up and modify online payments from my Lloyds account
in the last six months and although I remember needing to
set up some kind of private security number, which I had to
make up myself, I don't remember the process as being quite
as difficult as the process described by people in this
thread, so has yet another process been introduced for
Online customers recently?
Alexander Shannon
** To leave the list, click on the immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
** If this link doesn't work then send a message to:
** access-uk-request@xxxxxxxxxxxxx
** and in the Subject line type
** unsubscribe
** For other list commands such as vacation mode, click on the
** immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
** or send a message, to
** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq
Other related posts:
