Lloyds TSB new security system It's real text and is easy to read with JAWS. I also believe it works with other screen readers as there isn't any fancy formatting on the page. Peter From: Iain Lackie Sent: Wednesday, June 17, 2009 3:43 PM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Lloyds TSB new security system This is the real question before we all start panicking. Is the number on the screen an image or real text? Iain ----- Original Message ----- From: Peter Holdstock To: access-uk@xxxxxxxxxxxxx Sent: Wednesday, June 17, 2009 3:16 PM Subject: [access-uk] Re: Lloyds TSB new security system Why is it a pain. I did a lot of testing with the Halifax team in Halifax itself prior to becoming Lloyds and the system works very well. The only time you'll really get called would be if you forget your username and password, at which point the system will call you on which ever phone number you choose, then just enter the digits on the screen. It is all JAWS friendly. I've never been asked phoned in any other situation such as setting up a payment. Peter From: Kulvinder Sent: Wednesday, June 17, 2009 1:36 PM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Lloyds TSB new security system Oh right, as I say, a pain in the neck, <grimace> Kulvinder Singh Bhogal Skypename: bobba2006 Windows messenger: Kulvinder@xxxxxxxx Mobile: 07792888797 ----- Original Message ----- From: Debbie Palmer To: access-uk@xxxxxxxxxxxxx Sent: Wednesday, June 17, 2009 11:13 AM Subject: [access-uk] Lloyds TSB new security system Hi Here is the information from the Lloyds Webb site. What is the new security procedure? When you set up a new recipient, credit card payment or standing order, we may call you to make sure the instruction is genuinely coming from you. All you'll need is a telephone near you. You'll be able to choose which number we call you on, provided it's a number we already hold for you. You'll receive an automated call asking you to confirm details about your transaction and then to enter a four digit number that will appear on your computer screen into your telephone keypad. The whole process will take less than a minute and you can see it on our demo. Please make sure your contact details are up-to-date: log on to Internet Banking, then select Personal Details from the left-hand menu. Debbie you can contact me on: email: wadham.house@xxxxxxxxxxxxxxxx skype debs1965 msn: wadham.house@xxxxxxxxxxxxxxxx aim screen name wadham house Vonage phone No: 01392 346351 Mobile: 07930 332608 __________ Information from ESET NOD32 Antivirus, version of virus signature database 4161 (20090617) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com