Hi Peter, Thank you for your reply. Based on what you've said, I'll come back to you if I encounter any issues with this new system, but as I said in another message, I haven't actually come across the new system yet myself, but this could be due to the fact that I haven't needed to do any online banking recently and also that I am accessing my account via the section headed Personal Banking on the LloydsTSB site. Alexander Shannon ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq