Hi Cearbhall,
Yes, this issue has been resolved by turning off the autorefresh as that was
causing some of my problems on the Tesco Website.
Regards
Mairead O Mahony
On 11 Nov 2019, at 16:02, Cearbhall O'Meadhra <cearbhall.omeadhra@xxxxxxx>==========================================================The vip_students
wrote:
Mairead,
Has this issue been resolved by Joan Ann's reply? If not, could you give me a
ring and we can go through it together and see if I can help? Teamviewer is a
possibility but, as I can see nothing, I wonder if it would be better to go
through the problem verbally together first? What do you think?
All the best,
Cearbhall
m +353 (0)833323487 Ph: _353 (0)1-2864623 e: cearbhall.omeadhra@xxxxxxx
-----Original Message-----
From: vip_students-bounce@xxxxxxxxxxxxx <vip_students-bounce@xxxxxxxxxxxxx>
On Behalf Of Maireadomahony
Sent: Tuesday, November 5, 2019 10:29 PM
To: vip_students@xxxxxxxxxxxxx
Subject: [vip_students] Re: Windows 10 and Jaws
Hi Cearbhall,
Sorry, I am only getting to reply to your email now. This problem is
occurring no matter what Website I visit. Jaws often jumps to different parts
of the page especially when I am navigating an area that has a search box or
edit box. It’s Windows 10 version 1903 I am using and just out of curiousity
a friend of mine put a demo of Jaws on their computer last night with the
same version of Windows and the internet was behaving the same. Would it be
possible for you to log on to my laptop via Teamviewer and see what’s
happening at some stage tomorrow as it is really very difficult to explain.
Regards
Mairead O Mahony
On 5 Nov 2019, at 10:20, Cearbhall O'Meadhra <cearbhall.omeadhra@xxxxxxx>====================
wrote:
Maureen,
It sounds as if there is a highlighting issue and something that is causing
JAWS to jump to something like an edit box or combo box of some identifiable
feature of the web page.
What you describe is something that I have not experienced before and so I
would love to tackle it and see what exactly is happening. I am housebound
at the moment and this is just to time to get stuck in!
I have both JAWS and NVDA;
I have Firefox, Google Chrome, and Edge; I am using Windows 10 on the
desktop but I don't think that will be significantly different from the way
it operates on the laptop for our purposes here.
Is this something that you only experience with the Tesco site? If so, could
you send me the web address you use for Tesco so that I get the same web
page that you are looking at.
If you get it on any other sites it would be helpful if you could send me
those addresses as well.
I notice that JAWS keeps separate configurations for each application. In
other words, it can be set to behave differently for Edge, Chrome and
Firefox. This would mean that you might find a web page appears quite
different when viewed in any of these browsers using JAWS.
We should be able to find that out easily enough with a few trials.
Would you like to give me a go at it?
All the best,
Cearbhall
m +353 (0)833323487 Ph: _353 (0)1-2864623 e:
cearbhall.omeadhra@xxxxxxx
-----Original Message-----
From: vip_students-bounce@xxxxxxxxxxxxx
<vip_students-bounce@xxxxxxxxxxxxx> On Behalf Of Maireadomahony
Sent: Monday, November 4, 2019 10:23 PM
To: vip_students@xxxxxxxxxxxxx
Subject: [vip_students] Re: Windows 10 and Jaws
Thanks Cearbhall for your reply. I have went through the info u emailed me
and all seems to be working there. I don’t think I am explaining my issue
very well but it’s a difficult 1 to explain. When I use Google Chrome on my
windows 10 laptop it’s like there is a visual thing following me and
highlighting everything as I navigate a webpage and only seems to effect me
when I get to an edit box or something, it highlights it and when I get out
of it it jumps me all over the page. My mouse is turned off so I am not
accidently pressing that. I have tried using Microsoft edge and there is no
visual thing following me around on screen and selecting every area I go to
there but it’s like the tesco Website was very different to use with that
browser as I wasen’t finding half the options I should be finding.
Regards
Mairead O Mahony
On 4 Nov 2019, at 15:41, Cearbhall O'Meadhra <cearbhall.omeadhra@xxxxxxx>====================
wrote:
Hi Mairead,
Could you run through the instructions in the link below and see if
forms mode behaves properly or not?
I cannot find any instruction to use escape to exit forms mode but I
may be mistaken.
https://www.freedomscientific.com/SurfsUp/Forms.htm
All the best,
Cearbhall
m +353 (0)833323487 Ph: _353 (0)1-2864623 e:
cearbhall.omeadhra@xxxxxxx
-----Original Message-----
From: vip_students-bounce@xxxxxxxxxxxxx
<vip_students-bounce@xxxxxxxxxxxxx>
On Behalf Of Maireadomahony
Sent: Sunday, November 3, 2019 4:38 PM
To: vip_students@xxxxxxxxxxxxx
Subject: [vip_students] Windows 10 and Jaws
Hi all,
Recently I have purchased a Windows 10 laptop, I am using Jaws 19 but
when I am navigating the internet the cursor seems to jump around the
page a lot and sighted friends have told me the cursor seems to be
highlighting different parts of the page as well. For example, when I
am doing my grocery shop on the Tesco Website once I go into a forms
mode area Jaws seems to stay stuck in that area even when I press
escape to go out of forms mode and Jaws jumps up to the top of the
page again. I wonder is this happening because I use the short cut key
sometimes to turn on/off Windows narriater?
Any help with this would be greatly appreciated.
Regards
Mairead O Mahony====================
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