Hi Cearbhall,
Sorry, I am only getting to reply to your email now. This problem is occurring
no matter what Website I visit. Jaws often jumps to different parts of the page
especially when I am navigating an area that has a search box or edit box. It’s
Windows 10 version 1903 I am using and just out of curiousity a friend of mine
put a demo of Jaws on their computer last night with the same version of
Windows and the internet was behaving the same. Would it be possible for you
to log on to my laptop via Teamviewer and see what’s happening at some stage
tomorrow as it is really very difficult to explain.
Regards
Mairead O Mahony
On 5 Nov 2019, at 10:20, Cearbhall O'Meadhra <cearbhall.omeadhra@xxxxxxx>==========================================================The vip_students
wrote:
Maureen,
It sounds as if there is a highlighting issue and something that is causing
JAWS to jump to something like an edit box or combo box of some identifiable
feature of the web page.
What you describe is something that I have not experienced before and so I
would love to tackle it and see what exactly is happening. I am housebound at
the moment and this is just to time to get stuck in!
I have both JAWS and NVDA;
I have Firefox, Google Chrome, and Edge;
I am using Windows 10 on the desktop but I don't think that will be
significantly different from the way it operates on the laptop for our
purposes here.
Is this something that you only experience with the Tesco site? If so, could
you send me the web address you use for Tesco so that I get the same web page
that you are looking at.
If you get it on any other sites it would be helpful if you could send me
those addresses as well.
I notice that JAWS keeps separate configurations for each application. In
other words, it can be set to behave differently for Edge, Chrome and
Firefox. This would mean that you might find a web page appears quite
different when viewed in any of these browsers using JAWS.
We should be able to find that out easily enough with a few trials.
Would you like to give me a go at it?
All the best,
Cearbhall
m +353 (0)833323487 Ph: _353 (0)1-2864623 e: cearbhall.omeadhra@xxxxxxx
-----Original Message-----
From: vip_students-bounce@xxxxxxxxxxxxx <vip_students-bounce@xxxxxxxxxxxxx>
On Behalf Of Maireadomahony
Sent: Monday, November 4, 2019 10:23 PM
To: vip_students@xxxxxxxxxxxxx
Subject: [vip_students] Re: Windows 10 and Jaws
Thanks Cearbhall for your reply. I have went through the info u emailed me
and all seems to be working there. I don’t think I am explaining my issue
very well but it’s a difficult 1 to explain. When I use Google Chrome on my
windows 10 laptop it’s like there is a visual thing following me and
highlighting everything as I navigate a webpage and only seems to effect me
when I get to an edit box or something, it highlights it and when I get out
of it it jumps me all over the page. My mouse is turned off so I am not
accidently pressing that. I have tried using Microsoft edge and there is no
visual thing following me around on screen and selecting every area I go to
there but it’s like the tesco Website was very different to use with that
browser as I wasen’t finding half the options I should be finding.
Regards
Mairead O Mahony
On 4 Nov 2019, at 15:41, Cearbhall O'Meadhra <cearbhall.omeadhra@xxxxxxx>====================
wrote:
Hi Mairead,
Could you run through the instructions in the link below and see if
forms mode behaves properly or not?
I cannot find any instruction to use escape to exit forms mode but I
may be mistaken.
https://www.freedomscientific.com/SurfsUp/Forms.htm
All the best,
Cearbhall
m +353 (0)833323487 Ph: _353 (0)1-2864623 e:
cearbhall.omeadhra@xxxxxxx
-----Original Message-----
From: vip_students-bounce@xxxxxxxxxxxxx
<vip_students-bounce@xxxxxxxxxxxxx>
On Behalf Of Maireadomahony
Sent: Sunday, November 3, 2019 4:38 PM
To: vip_students@xxxxxxxxxxxxx
Subject: [vip_students] Windows 10 and Jaws
Hi all,
Recently I have purchased a Windows 10 laptop, I am using Jaws 19 but
when I am navigating the internet the cursor seems to jump around the
page a lot and sighted friends have told me the cursor seems to be
highlighting different parts of the page as well. For example, when I
am doing my grocery shop on the Tesco Website once I go into a forms
mode area Jaws seems to stay stuck in that area even when I press
escape to go out of forms mode and Jaws jumps up to the top of the
page again. I wonder is this happening because I use the short cut key
sometimes to turn on/off Windows narriater?
Any help with this would be greatly appreciated.
Regards
Mairead O Mahony====================
The vip_students mailing list
Manage account or unsubscribe:
//www.freelists.org/list/vip_students
Archives: //www.freelists.org/archives/vip_students
Administrative contact: support@xxxxxxx
====================
===========================================================
The vip_students mailing list
Manage account or unsubscribe:
//www.freelists.org/list/vip_students
Archives: //www.freelists.org/archives/vip_students
Administrative contact: support@xxxxxxx
===========================================================
The vip_students mailing list
Manage account or unsubscribe: //www.freelists.org/list/vip_students
Archives: //www.freelists.org/archives/vip_students
Administrative contact: support@xxxxxxx
====================
===========================================================
The vip_students mailing list
Manage account or unsubscribe: //www.freelists.org/list/vip_students
Archives: //www.freelists.org/archives/vip_students
Administrative contact: support@xxxxxxx
===========================================================