It sounds like Internet Explorer is set into Work Offline mode in his profile. I've found that this setting will prevent the PNAgent from connecting and instead prompting with the messages you have described. If he is using IE 6 on his workstation its real easy to miss click Close on the File menu and instead hit Work Offline right above it. Are you using Roaming profiles? If you are the Work Offline setting would carry over to the other workstations you have tested it on. -Brian Miller -----Original Message----- From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of JAlexander Sent: Wednesday, July 18, 2007 2:57 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] pnagent Not Connecting for One User (Sorry if you receive this twice) PS 4.5 - WI 4.5 - 2003 Server Hi all. Pnagent was working flawlessly up until yesterday. Now when he logs in, the pnagent tray icon is grayed out and shows "No Connectivity". Selecting change server shows the proper server address but an Update returns "Program Neighborhood Agent could not contact the server entered..." The server address is correct. I get the same result regardless of what workstation I try this on. A rollback of the client (from 10.1) works only sometimes. (It works on my test machine but does not work on his workstation.) I can log into a workstation with a different user account and then log in using his credentials to pnagent and the apps are available. For kicks, I cleared the pnagent cache but that did not help. There was someone on the Citrix forums with a similar issue but the issue was resolved by rolling back the client. It doesn't appear to be a client issue for me because I can log in to pnagent as this user as long as the local workstation is logged in under a different account. Short of deleting and recreating his domain account, I'm stuck. Any ideas? Thanks! SBC SITES ONLY GOOGLE SEARCH: http://www.F1U.com ************************************************ For Archives, RSS, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link: //www.freelists.org/list/thin ************************************************ This e-mail message and any attached files are confidential and are intended solely for the use of the addressee(s) named above. If you are not the intended recipient, any review, use, or distribution of this e-mail message and any attached files is strictly prohibited. This communication may contain material protected by Federal privacy regulations, attorney-client work product, or other privileges. If you have received this confidential communication in error, please notify the sender immediately by reply e-mail message and permanently delete the original message. To reply to our email administrator directly, send an email to: postmaster@xxxxxxxxxxxxxxxxxxx . If this e-mail message concerns a contract matter, be advised that no employee or agent is authorized to conclude any binding agreement on behalf of Orlando Regional Healthcare by e-mail without express written confirmation by an officer of the corporation. Any views or opinions presented in this e-mail are solely those of the author and do not necessarily represent those of Orlando Regional Healthcare. ************************************************ For Archives, RSS, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link: //www.freelists.org/list/thin ************************************************